Recertification Specialist

Position Summary:

Under the direct supervision of the Vice President of the Housing Choice Voucher Program, this position's primary role is to work with Housing Choice Voucher Program (HCVP) specialists to effectively execute and perform clerical and technical work of routine difficulty involved in processing the required forms and documentation necessary to execute a complete recertification packet.

Essential Duties:

• Efficiently complete a recertification within the policies and regulations set forth by the Department of Housing and Urban Development (HUD) and HACC in accordance with 24 CFR, HUD’s HCVP, EIV, Section 8 pronouncements, HUD’s Housing Choice Voucher Program Handbook, HUD’s SEMAP Regulations and successor management performance measurement systems and HACCs Administrative Plan.
• Conducts the annual and interim re-examination processing of residents consistent with HUD regulations and the HACC Administrative Plan and ensuring timely certification and that only compliant families are assisted by HACC.
• Processes and updates HQS inspection data in Yardi software.
• Maintains tenant and landlord files in a neat and orderly manner consistent with SEMAP Quality Control standards. Ensure compliance with the Privacy Act rules and regulations.
• Assists the HCVP specialists in complying with all HUD-mandated deadlines by providing detailed information as requested.
• Routinely monitors work associated with SEMAP (and its successor systems) to achieve and maintain high-performer status.
• Assists the HCVP specialists in ensuring PIC (HUD Form 50058) submissions achieve and maintain 97% or higher submission rates.
• Utilizes HUD's EIV system for leasing functions, income information, and reporting tenant debt information.
• Performs work to meet established goals and objectives consistent with HUD rules and regulations to achieve high performer status under HUD’s SEMAP and its successor system.
• Responsible for the integrity of all HCVP-related software modules in the Yardi System and other systems for the operations of the HCVP functions, including the HUD-EIV online system relative to assigned caseload.
• Attends requisite training.
• Attends staff meetings.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of the federal and state laws and regulations.
• Ability to communicate clearly and effectively, both orally and in writing.
• Ability to maintain composure in stressful situations.
• Excellent organizational skills and ability to prioritize multiple tasks and demands.
• Ability to cultivate and develop inclusive and equitable working relationships with employees, clients, and community members.
• Ability to compile and analyze data.
• Ability to prepare reports and correspondence.
• Ability to come up with creative solutions when faced with adversity.
• Holds oneself personally responsible for one's own work - accepts responsibility for actions and adjusts behavior accordingly.
• Demonstrates willingness to request, receive, and provide feedback.
• Ability to utilize sound reasoning and critical thinking by making decisions aligned with the organization's direction and expectations.
• Exhibits openness and objectivity to others' views and is aware of their own personal bias.
• Demonstrates the ability to create a productive and positive team environment.
• Ability to use the computer and various software to efficiently perform responsibilities.

Education and Experience:

• High School Diploma or General Education Degree (GED) and/or two (2) years in fields utilizing the knowledge, skills and abilities listed above.

•  Is certified in Housing Choice Voucher Specialist and/or Project Base Specialist, HCV Eligibility and HCV Rent Calculation or obtains certifications within first year of employment in this position.

▪  One (1) or more years’ experience in performing tasks associated with the performance of administrative duties, programs administered by a Public Housing Authority or comparable (low-income) property management agency; or One (1) year as a Management Aide.

Key Competencies:

A willingness to learn about and utilize market trends, competition, Authority policies, procedures, and cultural impacts of Leasing Programs. Excellent project management skills with a proven ability to design and implement creative solutions that drive business results.

Physical Demands & Work Environment:

• Work is principally sedentary but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
• Must be able to sit or stand for up to eight hours at a time while performing work duties.
• Must be able to bend, stoop, push, and pull in the performance of office-related duties.
• Must be able to use fingers bilaterally and unilaterally to operate office equipment.
• Must have vision and hearing corrected to be able to perform essential job functions.
• Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
• Must be able to lift up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.