Patient Access Supervisor

Employment Type:

Shift:

Description:

Hours | Schedule:

• 40 Hours per week

• Day shift

Highlights and Benefits:

• Competitive compensation, DAILYPAY 

• Benefits effective Day One! No waiting periods. 

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability 

• Retirement savings plan with employer match and contributions 

• Colleague Referral Program to earn cash and prizes 

• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country

• Tuition Reimbursement 

Position summary:

Frontline, department-based role that supervises daily functions of assigned area(s). Provides clear direction & manages / advances people, processes, structures & / or programs that support direct / indirect care.

Minimum qualifications:

• High school diploma or equivalent.

• Two (2) to three (3) years experience working in a Pre-service or Patient Access operations with supervisory or lead responsibilities.

• Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year of hire.

What the Patient Access Supervisor will do:

• Maintains & demonstrates knowledge to successfully supervise each functional area of the hospital including, but not limited to all outpatient registration points, emergency room registration, admissions, bed assignment & financial counseling.

• Regularly monitors the patient tracking system, registration reports & financial clearance activities to ensure patients are registered within key performance standards.

• Monitors all financial clearance activity ensuring all accounts are verified at time of service & meet medical necessity requirements.

• Coordinates investigation & appropriate resolution of problems from patient/family or staff complaints.

• Resolves patient questions regarding payment requirements/charges referred by the registrars.

• Provides operational guidance & support to assigned team, disseminates policy/procedure updates, supports coverage of other departmental divisions as required

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.