Operations Manager

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow

About Helix Traffic Solutions

We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support infrastructure projects, and keep communities moving safely.

About Traffic Safety Supplies

Traffic Safety Supplies is a proud member of the Helix Traffic Solutions network, serving Virginia and Maryland with a comprehensive range of traffic safety equipment, signage, and support services for projects of all sizes.

With a strong focus on quality, reliability, and compliance, Traffic Safety Supplies helps ensure safe, efficient operations across work zones and beyond. Our team is committed to delivering the products, speed, and service our clients need to keep projects on track.

Our services and capabilities include:

• Sales and supply of traffic control equipment, work zone materials, and personal safety gear
• Products that are high-quality, reliable, and fully compliant with safety regulations
• Fast-turn sign manufacturing, including construction, street, regulatory, and warning signs
• All signage produced to MUTCD standards, with an emphasis on speed and precision
• Equipment repair services with quick turnaround times to minimize downtime
• Trade-in and consignment options, making it easy to upgrade or manage equipment inventories

Known for being faster than the competition, Traffic Safety Supplies delivers dependable signage and equipment solutions that help keep work zones safe, organized, and efficient.

Why Work with Helix & Traffic Safety Supplies?

We’re a people-first organization with a mission centered on public safety, service, and reliability. When you join Traffic Safety Supplies, you become part of a specialized regional team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. You’ll find:

• A strong culture of safety, quality, and accountability
• Hands-on work supporting safe, compliant work zones
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with strong regional expertise

What to Expect

Our work is fast-paced, detail-driven, and essential. Every role at Traffic Safety Supplies plays a vital part in keeping projects across Virginia and Maryland safe, compliant, and moving forward. If you’re dependable, quality-focused, and looking for a career with purpose, we’d be proud to have you on our team.

Job Summary

Traffic Safety Supplies is seeking a motivated, customer-focused, and hands-on Operations Manager to lead the daily operations of our Fishersville Branch. This role is responsible for driving branch sales growth while overseeing branch operations, inventory management, fleet and equipment readiness, facility maintenance, and workplace safety. The Operations Manager serves as a key point of contact for customers and is expected to build strong relationships, identify new business opportunities, and provide operational support both inside the branch and in the field.

The ideal candidate is sales-minded, mechanically inclined, and comfortable working directly with contractors, municipalities, and construction professionals. This position requires someone who can successfully balance business development with operational leadership while maintaining a high level of customer service.

Key Responsibilities

1. Sales & Business Development

• Develop and maintain strong relationships with contractors, municipalities, utilities, VDOT-related customers, and other construction industry partners.
• Regularly visit customer offices, active construction projects, and jobsites to strengthen relationships and identify new business opportunities.
• Follow up on customer quotes, leads, upcoming projects, and sales opportunities.
• Assist customers with product selection, applications, equipment recommendations, and technical solutions.
• Promote Traffic Safety Supplies' products, rentals, and services while identifying opportunities to expand market share.
• Monitor local construction activity, bid opportunities, and competitor activity.
• Participate in customer meetings, product demonstrations, and industry events.
• Collaborate with the VP of Operations and sales team to support revenue growth and customer retention.

1. Field Operations & Equipment Support

• Visit customer jobsites to provide support for traffic control products and Maintenance of Traffic (MOT) equipment.
• Assist customers with equipment setup, programming, troubleshooting, and basic diagnostics.
• Coordinate equipment repairs or replacements when necessary.
• Ensure rental equipment is inspected, maintained, and ready for customer use.

• Provide customers with basic equipment operation and product training.

• Identify recurring equipment concerns and communicate improvement opportunities to management and vendors.
• Utilize field visits to strengthen customer relationships and identify additional sales opportunities.

1. Inventory & Warehouse Operations

• Maintain accurate inventory levels and ensure inventory is organized and readily available.
• Monitor stock levels based on customer demand and upcoming projects.
• Coordinate receiving, transfers, cycle counts, inventory adjustments, and discrepancy investigations.
• Identify obsolete, damaged, slow-moving, and excess inventory.
• Maintain an organized warehouse and yard to support efficient operations.
• Work closely with Purchasing to improve inventory accuracy and availability.

1. Fleet & Equipment Management

• Oversee the maintenance and readiness of branch vehicles, trailers, forklifts, and operational equipment.
• Coordinate preventive maintenance, inspections, repairs, registrations, and required documentation.
• Maintain maintenance schedules to minimize downtime.
• Monitor repair costs and identify opportunities to improve equipment utilization.
• Maintain accurate fleet and equipment records.

1. Facilities Management

• Ensure the branch maintains a clean, organized, safe, and professional appearance.
• Coordinate repairs and preventive maintenance for the warehouse, office, yard, gates, lighting, HVAC, and security systems.
• Manage vendor relationships for facility maintenance and improvements.
• Support projects that improve operational efficiency and customer experience.

1. Safety & Compliance

• Promote a culture of safety throughout the branch.
• Ensure compliance with company safety policies and safe work practices.
• Conduct routine inspections of the warehouse, yard, vehicles, trailers, and equipment.
• Identify unsafe conditions and ensure timely corrective action.
• Assist with safety meetings, employee training, incident reporting, and corrective actions.
• Lead by example by maintaining safe work practices both inside the branch and at customer jobsites.

1. Operational Leadership

• Take ownership of operational challenges and work collaboratively across departments to resolve issues.
• Coordinate daily with Inside Sales, Warehouse Associates, Drivers, Purchasing, customers, vendors, and other branch locations.
• Continuously identify opportunities to improve customer service, operational efficiency, inventory accuracy, fleet readiness, and overall branch performance

Qualifications

• 3–5 years of experience in operations, branch management, construction supply, traffic safety, equipment rental, industrial distribution, outside sales, or a related industry preferred.
• Strong customer service and relationship-building skills.
• Experience supporting contractors, municipalities, or construction professionals preferred.
• Mechanical aptitude with the ability to troubleshoot equipment and operational issues.
• Working knowledge of inventory management and warehouse operations.
• Strong organizational, leadership, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working both in an office environment and outdoors at active construction sites.
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with NetSuite or similar ERP systems is a plus.
• Valid driver's license with an acceptable driving record.
• Ability to travel locally to customer locations and jobsites

Physical Demands

• Must be able to occasionally lift and carry office materials or product samples weighing up to 50 lbs.

What We're Looking For

• Customer Focused: Builds long-term customer relationships while delivering exceptional service.
• Sales Driven: Passionate about identifying opportunities to grow branch revenue and expand market share.
• Hands-On Leader: Leads by example and takes ownership of operational challenges.

• Mechanically Inclined: Comfortable troubleshooting equipment and supporting customers in the field.
• Solutions-Oriented: Proactively identifies issues and implements effective solutions.
• Organized: Effectively manages multiple priorities while maintaining attention to detail.
• Safety Minded: Demonstrates a commitment to workplace safety and operational excellence.

What We Offer

• Competitive salary based on experience and qualifications.
• Performance-based bonus opportunities.
• Company vehicle.
• Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k).
• Paid Time Off and company holidays.
• Ongoing product, leadership, and industry training.
• Opportunity to grow your career with one of Virginia's leading traffic safety equipment and supply 

 Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.