Assistant Property Manager/Resident Service Coordinator

Come join our growing team! 

If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C.

Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations.  Join us as we continue to redefine the standards of excellence in property management!

Who we need:

The Assistant Property Manager/Resident Service Coordinator plays a crucial role in supporting the overall management and operation of an affordable residential community. This position is responsible for assisting in maintaining high occupancy rates, processing recertifications, ensuring tenant satisfaction, resident events, assisting with overseeing property maintenance and administrative functions. The Assistant Property Manager collaborates closely with vendors, tenants, and the property management team to address issues promptly and efficiently. This role requires a proactive approach to problem-solving and the ability to manage multiple tasks simultaneously to contribute to the financial success and smooth operation of the property. Ultimately, the Assistant Property Manager helps create a well-maintained, and welcoming environment for tenants while supporting the property manager in achieving organizational goals.

What we’re looking for:

• High school diploma or equivalent required; associate degree or higher in business, real estate, or related field preferred.
• At least 1 year of experience in property management at an affordable housing community.
• Basic knowledge of property management software and Microsoft Office suite.
• Strong organizational and communication skills with the ability to manage multiple priorities.
• Experience working with residential property management systems such as Yardi, Onesite, or similar platforms.
• Familiarity with local landlord-tenant laws and fair housing regulations.
• Certification in property management (e.g., Certified Apartment Manager or similar) is a plus.
• Demonstrated ability to handle conflict resolution and tenant relations effectively.
• Experience in recertifications and lease administration.

What you’ll do:

• Assist in day-to-day property operations including tenant relations, recertifications, lease administration, and rent collection.
• Coordinate maintenance requests, ensuring timely resolution of issues and compliance with safety standards.
• Communicate effectively with tenants, vendors, and contractors to facilitate smooth property operations and resolve concerns.
• Maintain accurate records of leases, tenant communications, maintenance activities, and other property-related documentation.

Skills:

The Assistant Property Manager utilizes strong communication skills daily to interact professionally with tenants, vendors, and team members, ensuring clear and effective information exchange. Organizational skills are essential for managing lease documentation, maintenance schedules, and financial records accurately and efficiently. Problem-solving abilities are applied regularly to address tenant concerns, maintenance issues, and operational challenges promptly. Proficiency with property management software and Microsoft Office tools supports the tracking of rent payments, preparation of reports, and coordination of property activities. Additionally, knowledge of relevant laws and regulations helps ensure compliance and fosters a respectful and lawful environment for all stakeholders.

The Barkan Companies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.