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Remote Guest Services Representative – Travel

Genovaire Travel Group
Posted 4 months ago, valid for a month
Location

Flagstaff, Coconino 86011, AZ

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • We are seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journeys.
  • The role requires a strong customer-service mindset, clear communication skills, and the ability to work independently in a remote setting.
  • Key responsibilities include responding to inquiries, supporting booking updates, and confirming travel arrangements with clients.
  • The ideal candidate should be detail-oriented, dependable, and comfortable with digital booking platforms.
  • The position offers flexible hours and growth opportunities, with a salary range of $40,000 to $50,000 per year and a minimum of 2 years of experience required.

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

Key Responsibilities

  • Respond to traveler inquiries and provide assistance across communication channels

  • Support booking updates and special travel requests

  • Share clear details about travel policies and trip preparation

  • Monitor upcoming trips and confirm arrangements with clients

  • Maintain professional and courteous communication at all times

Ideal Candidate

  • Strong customer-service mindset

  • Clear written and verbal communication skills

  • Detail-oriented and dependable

  • Comfortable working independently in a remote setting

  • Ability to adapt to digital booking and communication platforms

What We Offer

  • 100% remote role

  • Flexible hours

  • Structured training resources

  • Collaborative team atmosphere

  • Growth opportunities within the organization




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