Patient Access Supervisor- Afternoon Shift

GENERAL SUMMARY: Supervises Patient Registration and Authorizations for the organization utilizing experience-based knowledge of Medical Center policies and procedures, Electronic Medical Record (EMR) system, and insurance payer registration and authorization related guidelines. This includes performing and overseeing more of the complex or advanced workflows that help provide adequate support to hospital departments for an efficient patient throughput. Participates in quality assessment and performance improvement initiatives. Ensures compliance with all safety and infection control standards. Performs all duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior and Management Code of Conduct.

SUPERVISION RECEIVED:  Works under the general supervision of the Director of Patient Access or designee who reviews work for effectiveness through conferences and reports.

SUPERVISION EXERCISED:  Supervises the work of employees performing registration and/or insurance authorization related functions such as the Registration Clerks, Insurance Services Specialists, Authorization Specialists, and Central Scheduling Specialists.