IT Network Systems/Desktop Support Technician

Company: Schultheis & Panettieri, LLP

Position: IT Network Systems/Desktop Support Technician

Job Location: Floral Park, NY

Salary Range: $65,000

Schultheis & Panettieri, LLP is looking for a full-time IT Network/Desktop Support Technician to service our medium sized accounting firm. The right candidate will exhibit a positive attitude while taking responsibility for providing timely service and support to our Staff. IT support will include desktop support and network administration on Microsoft-based servers, workstations, firewalls, backups and all associated hardware and software. This position will allow you to hone your project management skills by participating in the new project life-cycle from inception including the research, design, documentation, configuration, and execution of the projects. The prospective candidate must be detail-oriented, possess excellent communication skills, and will be expected to continue developing their skills while servicing our staff in our Hauppauge or Floral Park offices.

Responsibilities

• Provide end users with computer hardware & software help desk support
• Troubleshoot and resolve issues on servers, workstations and network infrastructure
• Setup and configuration of workstations, printers, scanners, etc.
• Assist with software upgrades
• Setup and configuration of firewalls, routers, backup devices.
• Setting up Hyper-V hosts and servers

Education

• AS or BS Degree in Computer Science or Information Technology a plus

Qualifications

• 1+ years' experience in a similar role providing desktop/network administration support

Skills

Knowledge of:

• Windows Server Operating Systems
• Firewalls, Routers, and other network devices
• Network Server technology and infrastructure.
• Microsoft Office Suite and other standard desktop applications
• Managed Services software. (NinjaRMM, Connectwise)
• Backup technologies and Antivirus applications (Datto, Webroot)
• Group Policy and Active Directory
• Microsoft Hyper-V - VMware Virtualization Solutions.
• VPN environments including DNS, and TCP/IP
• Ability to continually adapt in a dynamic, fast-paced, highly rewarding environment.
• Ability to independently analyze problems and provide workable solutions
• Excellent communication skills
• Exhibits patience and enjoys assisting end users

Benefits include: Medical, Dental, Vision, Life Insurance, LTD, Flex Spending, Sick/Vacation time, 401(k) & Pension.

Schultheis & Panettieri provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.