Receptionist - Physical Medicine Clinic (3418)

Job DetailsJob Location: Layfair East Campus - Flowood, MS 39232Position Type: Full TimeEducation Level: High SchoolJob Shift: Day Join Our Team as a Patient Services Representative at Methodist Rehabilitation Physical Medicine Be the welcoming face of exceptional patient care. Build a rewarding career. We are seeking a friendly, organized, and customer-focused Patient Services Representative to join our team. As the first point of contact for our patients and visitors, you'll play a vital role in creating a positive patient experience while ensuring the smooth day-to-day operations of our clinic. This highly visible position requires exceptional communication, professionalism, and organizational skills. If you enjoy helping others, thrive in a fast-paced environment, and take pride in providing outstanding customer service, we'd love to hear from you. What You'll Do Welcome patients and visitors with professionalism, courtesy, and compassion. Check patients in for appointments and verify demographic and insurance information. Answer incoming telephone calls, take messages, and direct calls appropriately. Schedule, reschedule, and confirm patient appointments. Provide clerical and administrative support to the department as needed. Maintain accurate patient records while protecting patient confidentiality. Communicate effectively with patients, providers, and other members of the healthcare team. Deliver exceptional customer service while creating a positive patient experience. Perform other front office duties to support efficient clinic operations. Schedule Full-time Monday – Friday 7:30 a.m. – 5:00 p.m. QualificationsEducation High school diploma or equivalent required. Experience One year of secretarial or administrative experience preferred. Previous experience in a medical office or healthcare setting is preferred. Knowledge of medical terminology is preferred. Skills Excellent customer service and telephone communication skills. Strong computer proficiency and data entry skills. Exceptional organizational, multitasking, and time management abilities. Ability to maintain professionalism and confidentiality in a fast-paced healthcare environment. Why Join Us? We value our employees and are committed to supporting their professional growth and well-being. We offer: Competitive compensation Comprehensive and flexible benefits package Medical and dental insurance beginning the first day of the month following 30 days of employment 403(b) retirement plan Employer-paid life insurance Supportive, team-oriented work environment Opportunities for professional development and career growth Make a Difference Every Day If you're passionate about providing outstanding customer service and enjoy helping patients navigate their healthcare experience, we'd love to hear from you. Apply today and become an important part of the Methodist Rehabilitation team, where every interaction makes a difference.