Social Worker, BSW – Long‑Term Care (LTC)

Location: Fond du Lac, WI
Schedule: Monday–Friday | 8:30 AM – 5:00 PM
On‑Call: None

About the Role

We are seeking a compassionate and collaborative Social Worker (BSW) to support residents in a long‑term care setting. This role focuses on resident advocacy, care coordination, and collaboration with interdisciplinary teams and community partners to ensure residents and families receive the support and resources they need.

Key Responsibilities

Conduct resident interviews to assess needs, priorities, and goals
Document case activity and support individualized treatment plans
Collaborate with interdisciplinary care teams and community resources
Assist residents and families with referrals and access to community assistance
Build and maintain relationships with community health, welfare, and social service agencies
Identify opportunities to improve standard work practices
Maintain safety awareness and perform other duties as assigned

Required Skills & Qualifications

Technical Skills

Proficiency with Point Click Care (PCC), EPIC, and MDS
Working knowledge of Minimum Data Set (MDS)
Understanding of State and Federal compliance requirements

Interpersonal Skills

Active listening and strong communication skills
Empathy and emotional intelligence
Conflict resolution and de‑escalation
Patience, persistence, advocacy, and persuasion

Education & Experience

Bachelor’s degree in Social Work (BSW) required
No prior experience required

Physical Requirements

Frequent sitting, standing, walking, reaching, and keyboard use
Ability to use vision and hearing for effective communication and safety awareness
Occasional bending, stooping, twisting, lifting, and driving

Licensure / Certification

No professional license or certification required

Job Summary:

Provides social work assistance to residents and families as related to social determinants of health.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

Interviews residents, assesses priorities and documents case activity.
May consult with members of the multi-disciplinary team in liaison with community resources to support the resident's treatment.
Assists residents/families with obtaining community assistance by referral to proper resources.
Develops and maintains working relationships with community health, welfare, and social agencies and seeks creative means to assist the resident with his/her needs.
Active participant with other members of the team regarding opportunities for improvement in standard work.
Works in a constant state of alertness and safe manner.
Performs other duties as assigned.

EDUCATION

Bachelor's degree in Social Work

EXPERIENCE

No experience required

PHYSICAL REQUIREMENTS

Frequent reaching, sitting, standing and walking.
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more).
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
Frequent keyboard use/data entry.
Occasional bending, stooping, climbing, twisting and gripping.
Occasional lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Occasional use of vision to identify and distinguish colors.
Occasional driving.
Rare repetitive foot/leg and hand/arm movements and squatting.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

None

Department:

8050020068 SNF St Francis Admin

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

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