Bilingual Dispatcher (Mandarin/English)

Job Summary:
We are seeking a detail-oriented and reliable Bilingual Dispatcher (English/Mandarin) to support our transportation operations in Port Reading, NJ. This on-site role is responsible for coordinating and tracking LTL and FTL shipments, ensuring timely delivery, and maintaining clear communication with carriers, drivers, and internal teams.

Key Responsibilities:

• Dispatch and coordinate LTL and FTL shipments from pickup to final delivery

• Monitor shipment status and proactively follow up on delays, issues, or exceptions

• Communicate with carriers, drivers, brokers, and customers in both English and Mandarin

• Post, book, and manage loads using DAT Load Board

• Verify rate confirmations, delivery details, and documentation accuracy

• Maintain accurate shipment records and update internal systems in a timely manner

• Support daily transportation operations and assist with problem resolution as needed

Qualifications:

• Bilingual in English and Mandarin (spoken and written)

• At least 2 years of experience as a dispatcher or transportation coordinator

• Hands-on experience with DAT Load Board

• Solid understanding of LTL and FTL shipping operations

• Strong communication, organizational, and follow-up skills

• Ability to work on-site, full-time, in Port Reading, NJ

Preferred Qualifications:

• Experience working with multiple carriers and brokers

• Familiarity with TMS or logistics management systems

• Ability to work in a fast-paced, deadline-driven environment

Work Type:

• Full-time, on-site

Pay: $22 - $27 per hour
Benefits: Medical/Dental/Vision Insurance, 401(K), PTO