Parts Front Counter Person, Parts USA

Parts Front Counter Person

Fontana, CA | Full-Time

Join Velocity Vehicle Group

Velocity Vehicle Group (VVG) is a leading commercial truck dealership network serving owner-operators, fleets, and businesses across the country. We're looking for a customer-focused Parts Front Counter Person to join our Fontana team. If you have heavy-duty truck parts experience, enjoy helping customers, and thrive in a fast-paced dealership environment, we'd love to hear from you.

Compensation

• $22.00-$28.00/hour (depending on experience and qualifications)
• Plus, Commission Plan 

Schedule

• Sunday - Tuesday: 8:30 AM - 5:00 PM; Friday: 8:30 AM - 5:00 PM; Saturday: 9:30 AM - 6:00 PM

Who We Are:

At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.

What's in it for You:

Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!

Benefits Velocity Vehicle Group Offers:

• Fantastic Culture
• 401k + match
• Health, Dental & Vision Insurance + HSA & FSA
• Employer paid Life Insurance
• Paid Vacation Days
• Sick Leave
• Company perks such as employee discounts, company events and training programs
• Excellent Training and Career Advancement Opportunities

Key Responsibilities

• Assist customers with truck parts purchases and inquiries.
• Recommend parts and services based on customer needs.
• Process orders, returns, and customer transactions.
• Pull and distribute parts accurately and efficiently.
• Maintain a clean, organized, and customer-focused parts department.
• Support inventory, merchandising, and department operations.
• Deliver exceptional customer service and resolve customer concerns professionally.

Qualifications

• High School Diploma or equivalent.
• 3+ years of heavy-duty truck parts experience preferred.
• OEM dealership experience preferred.
• Knowledge of truck engines, transmissions, axles, and aftermarket parts.
• Strong customer service, communication, and computer skills.
• Ability to work independently and in a fast-paced environment.

Physical Requirements

• Ability to lift up to 50 lbs.
• Ability to successfully pass a post-offer background check, drug screening, physical examination, and lift test.

Why Join VVG?

At Velocity Vehicle Group, you'll be part of a team that values collaboration, customer service, continuous learning, and career growth. We invest in our employees and provide opportunities to develop professionally while building a rewarding long-term career.

Velocity Vehicle Group is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants.