Job Summary: Patriot Enterprises, LLC is seeking an experienced Alternate Program Manager (APM) to support performance of the Army's Defense Enrollment Eligibility Reporting System (DEERS) / Real-Time Automated Personnel Identification System (RAPIDS) Military Identification (ID) Card, Common Access Card (CAC) and Public Key Infrastructure (PKI) support services requirement. The APM will serve as a key member of the management team responsible for performance, task order compliance, and quality control across a geographically dispersed workforce delivering ID card issuance and DEERS/RAPIDS support services.

Responsibilities include, but are not limited to:

Support the PM in ensuring overall performance of the work under the program, maintaining compliance with all task order requirements and Performance Work Statement standards.
In the absence of the PM, exercise full authority to act on behalf of Patriot on all matters relating to the daily operation of program, including contractual, staffing, and operational decisions.
Assist in overseeing and enforcing the quality control program, ensuring consistent, compliant delivery of CAC/DEERS/RAPIDS services across all supported locations.
Serve as an alternate point of contact for the Contracting Officer (KO), Contracting Officer's Representative (COR), and other Government stakeholders on program matters, as needed.
Coordinate with Regional Managers, CACMAT Team Manager, and other personnel to ensure continuity of integrated, effective program execution.
Apply strong analytical and time management skills to help manage competing priorities across a large-scale, multi-site Government services contract.
Maintain working knowledge of applicable Government policies, procedures, and regulatory requirements governing CAC/DEERS/RAPIDS operations.

Basic Qualifications:

Bachelor's degree.
Minimum of five (5) years of relevant experience managing projects of similar scope or comparable large-scale personnel services support efforts.
Demonstrated experience managing large-scale Government projects or contracts.
Familiarity with Government policies and procedures applicable to federal services contracting.
Strong analytical and time management skills.
Ability to obtain and maintain any security clearance or suitability determination required for the position.
Must be U.S. Citizen.
Must speak, read, and comprehend English with fluency required to read and understand printed regulations, detailed written orders, operating procedures, training instructions, etc.

Preferred Qualifications:

Prior direct program/project management experience on a CAC/DEERS/RAPIDS, or military personnel services program.
Experience managing geographically dispersed, multi-site service delivery teams (CONUS and OCONUS).
Familiarity with Army/DoD ID card issuance operations, RAPIDS/DEERS systems, and related Quality Control/Quality Assurance frameworks.
Advanced degree in business, management, or a related field.
PMP certification or equivalent project management credential.

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