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- Develop new customer relationships by calling on targeted prospects, and existing clients, and working with market managers of the territories assigned.
- Manage portfolio of government clients to obtain more revenues from existing relationships and reduce client attrition.
- Prepare, schedule and conduct quarterly Business Reviews to keep abreast of changes in the customers business; to match products and services to customer needs providing creative options and solutions; and to manage the customer relationship ensuring continued satisfaction, retention, and loyalty.
- Prepare management reports to track sales results monthly.
- Participate in regional meetings of business partners to enlist their consistent support and heightened awareness of government and corporate products and services.
- Cross-sell additional products and services to deepen governmental relationships while enhancing the customer's experience and make referrals to other lines of business
when appropriate. - Participate in proactive team efforts to achieve company and department goals.
Qualifications
Required Skills:
- Keen awareness of customer service issues and the elements that impede GS from providing exceptional service and/or diagnose resolutions.
- Success in establishing/maintaining long-term relationships with local and county governmental agencies.
- Ability to develop and deliver sales presentations and close sales in a professional and effective manner.
- Strong collaborative skills with market managers and business partners.
- Proficiency in sales and service techniques including proactive selling and networking.
- Strong organization and interpersonal skills with a focus on customer service and the ability to grasp concepts, products and processes quickly.
- Self-motivated, self-directed, high energy, and results oriented individual with experience in a sales environment and a background in developing customer relationships, achieving specific sales goals, and building referral sources.
- Strong knowledge of Demand Deposit and Cash Management services and processes with the ability to communicate expertise to clients.
- Excellent verbal and written communications, presentation, follow up and interpersonal skills required.
- Working knowledge of Bank Compliance Regulations.
- Solid organizational and time management skills.
- PC Skills -- Good working knowledge of Word, Excel, - PowerPoint.
Required Experience:
- High School Diploma or GED and a minimum of 5 years sales experience
- Minimum 2 years branch/back-office experience.
- Bachelor's Degree preferred.
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