Accounts Receivable (AR) Credit & Collections Analyst

About Us

In 1636, the company that would become Tabacalera Company, and from which today’s Tabacalera USA gets its name, was launched in Spain. From these almost 400 year old roots, Tabacalera USA unites the essence of history, farming, manufacturing and marketing excellence -- reflecting the very best of tradition and expertise as the oldest tobacco company in the world.

Overview

The Accounts Receivable (AR) Credit & Collections Analyst is responsible for managing customer credit, collections, cash application, payment processing, and accounts receivable reporting. This role supports healthy cash flow by minimizing delinquent accounts, maintaining accurate customer records, and ensuring compliance with company policies and accounting standards.

Responsibilities

• Review and release customer orders based on credit availability and payment history.
• Evaluate customer credit limits, payment terms, and approve new account applications.
• Monitor customer accounts, collect past-due balances, resolve payment issues, and coordinate collection efforts as needed.
• Process customer payments, including ACH, wire transfers, EFT drafts, checks, and credit card transactions.
• Maintain accurate cash application, reconcile AR balances, and prepare month-end reports, including aging, bad debt, and credit analysis.
• Process promotional credits and coordinate system uploads with IT.
• Prepare reconciliations and supporting documentation for audits and ensure compliance with internal controls.
• Partner with Sales, Customer Service, Treasury, and Finance to resolve account issues and improve collection performance.
• Credit and Risk Assessment experience
• Attention to detail and accuracy
• Effective communication and customer relationship management
• Ability to work independently while managing multiple priorities.
• Other duties as assigned

Qualifications

• Associate's or bachelor’s degree in accounting, Finance, Business Administration, or related field preferred.
• 3+ years of Accounts Receivable, Credit, Collections, or related accounting experience.
• Experience with credit analysis, cash application, collections, and customer account management.
• Experience with NetSuite ERP systems and banking platforms (Snap Pay)
• Advanced Microsoft Excel skills preferred

Work Environment Conditions

• Working Conditions: Typical office working conditions; position may also involve exposure to a smoking environment.

  Physical Requirements: Light physical activity. Occasionally required to lift or move objects weighing less than 10 lbs.