Position Summary

The Assistant Dockmaster supports the daily operations of the marina, ensuring a high level of service as vessels enter and exit the facility. This role assists with dock operations, safety, and security, as well as the maintenance of docks, marina equipment, and supplies. The Assistant Dockmaster also helps coordinate the effective use of tow vessels to support overall marina operations.

Key Job Responsibilities

Run daily marina operations, ensuring vessels entering and exiting the facility receive a high level of customer service while maximizing dock utilization and supporting safe mooring of transient vessels
Assist the Dockmaster in coordinating marina-related projects and developing daily worklists for the team
Support the administration of daily dock operations, ensuring vessels entering and exiting the marina receive a high level of customer service while maximizing operational efficiency and proper dock utilization
Assist in securing and supporting transient vessels during arrival, docking, and departure
Help oversee the security, cleanliness, and maintenance of the marina, including docks, buildings, office areas, landscaping, and equipment
Maintain and update records related to marina revenues and expenses for administrative operations
Perform minor repairs to docks and equipment and coordinate with appropriate vendors or service providers for larger maintenance needs
Partner with HSE and Service Operations to ensure compliance with environmental, health, and safety standards for employees, vendors, and customers
Enforce standard operating procedures, marina rules, and regulations for all employees, vendors, and customers
Coordinate slip assignments and monitor dock occupancy to ensure efficient use of marina space and accurate recordkeeping
Assist with scheduling and dispatching line handlers and tow vessels to support daily marina operations and vessel movements
Serve as a point of contact for customers, addressing inquiries, coordinating services, and resolving issues to ensure a positive marina experience
Follow company, industry, and best practices related to safety, including proper equipment use, PPE, and incident reporting

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition, duties, responsibilities, and activities may change at any time with or without notice.

Competencies

Customer Service
Attention to detail
Collaboration
Communication

Education, Work Experience, Licenses, and Certificates

High School Diploma
3-5 years’ experience
Captain's license (6 pack or 100 Ton)

Physical Demands and Work Environment

Requires climbing, bending, stooping, pushing, pulling, and twisting
Requires the ability to use speech, vision and hearing
Requires the use of hands for simple grasping and fine manipulations
Requires the ability to lift, carry, push or pull up to 50 pounds
Exposure to changes in temperature and humidity
Work is performed outside in the elements, on and around water

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bradford Marine participates in the E-Verify program in certain locations as required by law. Please visit e-verify.gov to learn more.

Bradford Marine is an Equal Employment Opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. For more information, please visit eeoc.gov to learn more.

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