Business Development Manager, Southeast(Hospitality/Hotel Sales)

Business Development & Agency Engagement

• Manage and grow relationships with assigned leisure, corporate transient, unmanaged, and government travel agencies within the designated region.
• Build strong partnerships with agency leaders and partner Business Development Managers through joint sales calls, training sessions, webinars, and regional events.
• Engage front-line travel advisors through virtual and in-person sales calls, webinars, and agency visits to strengthen awareness of the company's hotel portfolio.
• Deliver relevant and compelling sales presentations promoting the company's full portfolio of brands and segment-specific offerings.
• Attend and host advisor engagement events across leisure, corporate, government, and transient travel segments.

Strategic Planning, Commercial Insights & Performance Management

• Analyze account metrics, room night performance, market indicators, and production data to prioritize focus agencies and maximize ROI.
• Develop tailored sales strategies for each agency using data-driven insights and performance trends.
• Customize content and presentations for each interaction based on agency needs and commercial opportunities.
• Conduct regular reviews with agency contacts to identify reasons behind performance shifts and uncover new opportunities.
• Strategically manage call frequency and agency engagement plans using call files and performance tracking.

Sales Execution, Collaboration & Territory Support

• Collaborate with internal sales, marketing, operations, and revenue teams to plan and execute events, activations, and partner initiatives within the designated region.
• Engage with the maximum number of travel advisors during each activity to broaden commercial impact.
• Maintain a positive and professional presence during meetings, conference calls, and internal collaborations.
• Build and maintain strong relationships with key internal stakeholders across multiple business functions.

Administration, Reporting & Operational Standards

• Maintain accurate and timely documentation of all sales activities and interactions in Salesforce.
• Keep Outlook calendar updated with planned travel, appointments, and agency engagement schedules.
• Use Salesforce and reporting tools to track performance, analyze trends, and monitor progress toward objectives.
• Demonstrate strong attention to detail in documenting activities and following through on commitments.
• Submit expense reports and supporting documentation in a timely manner to ensure reimbursement of approved business expenses.
• Maintain a professional appearance and represent the company positively in all customer interactions.
• Store company materials and equipment securely and ensure proper care of all issued assets.
• Maintain a clean and presentable vehicle when conducting joint customer visits with colleagues.
• Demonstrate flexibility to support occasional additional hours or ad hoc business needs.

Skills & Qualifications

• 3-5 years of related experience in the hospitality or travel industry, particularly in sales, account management, or marketing roles.
• Experience working with Consortia and Retail Leisure is preferred.
• Event planning experience is an advantage.
• Professional appearance and strong business presence.
• Self-motivated, enthusiastic, and committed to achieving results.
• Professional-level proficiency in spoken and written English with excellent communication skills.
• Ability to build and maintain business relationships across various channels, including face-to-face meetings, email, video conferencing, and phone.
• Strong selling, presentation, and influencing skills.
• Effective analytical skills with the ability to interpret data and apply insights.
• Strong administrative and organizational abilities.
• Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, WebEx, and Zoom.
• Experience using Salesforce or a similar CRM platform.
• Flexibility to support occasional additional hours or ad hoc responsibilities based on business needs.
• Ability to travel 30-50% within the designated region, with occasional international travel.
• Must hold a valid driver's license and be able to travel independently throughout the territory.
• Must be based in the Orlando, Miami, or Fort Lauderdale area with convenient access to a major airport (within approximately one hour driving distance) to support frequent travel requirements.