Description
Ā The Coordinator, Social Services assists patients and potential patients in the senior community with issues regarding social benefits that have an impact with healthcare. Ā
Ā Ā
- Accept all inquiry calls and follow up on the same.Ā
- Ā Send out information packets and conduct in house tours.
- Ā Assist residents when they need information regarding their insurance.
- Ā Take residents to social security office or bank.
- Ability to effectively present information to residents and their families.
- Ability to solve practical problems and deal with a variety of situations.Ā
- Assists with day-to-day social services coordination, prepares patient and non-patient applications for benefits and/or programs by collecting, analyzing, and assisting in application submissions to various senior services within the regional area.
- Ā Updates and maintains senior application status and renewals; verifies applicantās information.
- Ā Assists and attends key community meetings and events to further educate the community Senior Social Services programs
- Complete all new admission paperwork with new residents and their families.
- Review monthly rent statements to insure that the yearly increases have been entered and appear on the statement.
- Send letters out to residents and or family members regarding the upcoming rent increase, document in their file with signed copy.
- Promotes positive employee engagement, teamwork, and mutual respect and safety work practices.Ā
- Maintain mandatory skill updates
- Comply with all policies, local, state and federal laws and regulations
- Ā Update and maintain any and all resident information in their file and in the system.Ā
- Perform other duties as assignedĀ
Requirements
Ā Ā
- High School Diploma or General Equivalency Diploma (GED) Ā
- 2-3 years of experience in a social services healthcare setting position preferred
- CPR Certification
- Valid state of Florida Driverās license
- Must have knowledge of computer office/clinical software
- Must be able to read, write and understand the English languageĀ
- Bilingual preferred
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