Asset Operations Analyst

We are looking for an Asset Operations Analyst to support the day-to-day operations of our real estate portfolio and the reporting and research behind our investment activity. The scope is deliberately broad, spanning property operations, recurring performance reporting, and market research. You will work alongside a small, established team with direct visibility to ownership, which means meaningful responsibility early on. Prior real estate or investment experience is welcome but not required; we will train the right person.

Who Thrives in This Role:
You find the work before it finds you, and you close the loop on everything you touch. Much of this role is a steady stream of small follow-ups — a vendor who hasn't confirmed a schedule, a tenant waiting on an answer, a document still outstanding — and you stay with each one until it is genuinely resolved, keeping your manager informed along the way. You are just as comfortable switching from that kind of detail work to sitting down and building a clean, accurate report. You also read each detail against the backdrop of the bigger picture — the context behind a request, why a deadline matters, what the other party is actually after — and let that shape how you handle it. When something is unclear, you ask early rather than guess, and you retain the answer. With several open items competing for your attention, you sequence them sensibly and keep them visible. You work as part of a small team — you notice the gaps between roles and step into them before being asked. And because much of this work touches confidential financial and ownership matters, you handle sensitive information with discretion as a matter of habit.

Responsibility Areas:

• Support day-to-day operations across an assigned portfolio of residential and commercial properties, including maintenance coordination, tenant relations, vendor scheduling, and property inspections.
• Track rent collection, follow up on delinquent accounts, and process property-related payments including taxes, insurance, repairs, and utilities.
• Support lease execution, renewals, amendments, and terminations, and maintain accurate lease, vendor, and transaction records.
• Maintain entity-level records for property-holding LLCs, including organizational documents and state annual report filings.
• Identify operational and safety issues across the portfolio and follow through to resolution.
• Prepare recurring reports on property performance, investment account activity, and cash and liquidity positions across entities.
• Conduct market and comparable research to support acquisition, disposition, and asset performance reviews.
• Build and maintain supporting schedules and financial models, including cash flow projections, cap rate and IRR analysis, and sensitivity scenarios, with direction from senior team members.
• Support the investment team with recordkeeping for corporate, individual, trust, and GRAT accounts, and assist in coordinating documentation and reporting requests with financial advisors, lenders, brokers, attorneys, and account institutions.

Minimum Qualifications:

• Bachelor's degree (Business, Finance, Real Estate, Accounting, or a related field preferred).
• 2+ years of full-time professional experience. Real estate, property management, or investment experience is a plus but not required — we will train the right person.
• Bilingual proficiency in English and Korean, including professional writing, verbal communication, and negotiation.
• Strong Microsoft Excel and Google Workspace skills, with the ability to build and maintain accurate reports.
• Demonstrated ability to work independently, prioritize competing demands, and manage multiple projects at once.
• Excellent verbal and written communication, follow-up, and interpersonal skills with a professional demeanor.
• Discretion and confidentiality in handling sensitive financial and ownership information.

Preferred Qualifications:

• Exposure to property management, real estate transactions, or investment operations.
• Familiarity with QuickBooks and multi-entity (LLC/trust) recordkeeping.
• Familiarity with AI-assisted tools (e.g., ChatGPT, Claude) for research, financial modeling, or document review.

Work Hours: Full-Time (Monday – Friday, 8:30 AM – 5:30 PM)

We believe great work deserves great support. Here's what we offer:

• Medical, Dental & Vision Insurance
• Paid Vacation, Sick Days, and Holidays
• Performance Bonuses
• Educational Training Reimbursements
• Employee Referral Incentives
• Daily Lunch Fringe Allowance
• Team Lunches & Dinners
• Fitness Membership Reimbursements
• Employee Birthday Gifts
• Recognition & Service Year Awards

USP is an Equal Opportunity/Affirmative Action Employer — M/F/Disabled/Vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.