JOB TITLE:	Training Lead - Bakery Franchise Operation (Front of House)
REPORTS TO:	Senior Training Center Manager
Job Type	Full Time, Exempt
DEPARTMENT:	East Training Center
LOCATION:	Secaucus, NJ

SUMMARY

This role is responsible for providing pre-opening training for new Tous Les Jours bakery stores, covering product preparation, quality control, and overall store operations to ensure a successful launch.
The position also delivers foundational training for internal employees to strengthen their job competencies and operational expertise.

JOB DUTIES:

Training Execution

: Conduct comprehensive training for new store owners and employees

: Conduct training to improve product sales and employee customer service at the store.

: Provide training on manual products and new products

: Educate on hygiene and frozen dough management

: Train on the use and maintenance of kitchen equipment

: Educate on store quality control measures

Training Center Operations

: Establish and manage training schedules and operational plans

: Ensure industrial safety and food safety compliance at the training center

: Manage Training Center expenses and handle all related expenditures.

: Conduct inventory checks and manage procurement and purchase orders.

Training Documentation Management

: Develop and update training curricula and materials

: Prepare and manage training-related documents and reports

: Conduct post-training evaluations (surveys, feedback collection)

: Analyze training effectiveness and develop improvement strategies

: Plan and design training programs

: Create and enhance training materials (manuals, presentations, guidelines, etc.)

Other Responsibilities

: Provide certain product training for new employees

: Conduct basic training for internal corporate employees

: Develop and test new equipment and small tools

SKILLS AND EXPERIENCE

Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & Power point).
Excellent verbal and written communication skills.
Ability to read and interpret documents such as procedure manuals and regulatory documents.
Ability to write reports & business correspondence.
Bilingual in Korean/English preferred
Ability to effectively present information and respond to questions from management level.
Demonstrate ability to manage and prioritize multiple tasks and demands working with minimum supervision.
Detail oriented, excellent record keeping and documentation skills.

QUALIFICATIONS

Prior bakery experience is required, and prior experience with research and development in the bakery industry is preferred
Knowledge of baking multiple types of bread and baking and decorating cakes preferred
Associate degree, bachelor’s degree, or equivalent years of work experience
1-2 years combined experience with food or ingredients and manufacturing experience
Knowledge of GMPs and HACCP.
Basic understanding of food & beverage fundamentals
Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint).

Employee Benefits

Med/Den/Vis/Life Insurance (100% Company Covered) from Day 1
Short Term and Long-Term Disability Leave (short term 100% covered)
401(k) Company Match
Life allowance Reimbursements (Monthly)
Cellphone Reimbursements
Employee Discounts (40% off CJ products & services)
Paid Time Off (generous and increases by tier!)
Paid Creative Leave (up to 4 weeks specified on years of service)
Paid Holidays (11 days)
Employee Club Activities (movie, e-sports, book, sports activity club, etc.)
& Much More

Learn more about this Employer on their Career Site

Training Lead - Bakery Franchise Operation (Front of House)