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Location: CDJR of Fort Myers
Full-Time | Monday–Friday, 8:00 AM – 5:00 PM
About Us
At CDJR of Fort Myers, part of the rapidly growing Bill Nero Auto Group, we pride ourselves on our strong culture of development, teamwork, and continuous improvement. As our organization expands, we are committed to building a high-performance environment where our people grow with us. We don’t just fill positions—we invest in talent.
We are looking for an experienced Warranty Administrator with Stellantis/CDJR expertise to strengthen our Fixed Operations team and help us elevate our warranty processes to the next level.
Position Summary
The Warranty Administrator is responsible for the accurate preparation, submission, and tracking of all Stellantis/CDJR warranty claims. This role is vital to ensuring compliance, protecting the dealership from unnecessary chargebacks, and supporting our service and parts departments with a clear and efficient warranty process.
Key Responsibilities
Process, submit, and track all Stellantis/CDJR warranty claims quickly and accurately
Review repair orders for proper stories, causal parts, supporting documentation, and OEM compliance
Verify technician documentation aligns with Stellantis warranty requirements
Research and resolve unpaid, rejected, or pending claims; resubmit with corrections
Maintain warranty schedules and organize all required documentation
Communicate with Stellantis field reps regarding audits, trends, and updates
Support service and parts teams with ongoing warranty training and process improvement
Monitor and report monthly warranty performance and risk areas
Assist with internal and OEM audit readiness
Qualifications
Minimum 2 years of Stellantis/CDJR warranty administration experience (required)
Strong understanding of Stellantis policies, labor operations, story structure, and documentation needs
CDK experience preferred
High attention to detail, accuracy, and follow-through
Excellent communication and organization skills
Ability to work in a fast-paced, high-volume environment
Growth mindset with a strong desire to contribute to a high-performing culture
Schedule
Monday–Friday
8:00 AM – 5:00 PM
Compensation & Benefits
Health, dental, 401K, and vision benefits
Paid time off and paid holidays
Career advancement opportunities within a growing auto group
Supportive leadership team that encourages learning and personal development
How to Apply
Apply directly through JazzHR or send your resume to:
fmelendez@billneroautogroup.com
Learn more about this Employer on their Career Site
