Pharmacy Technician

Description

CORE VALUES

The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the Center's resources.  

GENERAL DESCRIPTION

This position is part of the clinical team. This position is responsible for providing patients with friendly, efficient and timely delivery of Provider prescribed medications that have been verified by the licensed Pharmacist. The Pharmacy Tech I may be trained by Pharmacy Tech II or III.  

Requirements

ESSENTIAL DUTIES

1. Provides positive impression, through words and tone, to patients, visitors, and employees presenting to the clinic areas and on the phone. 
2. Operates cash register proficiently, including handling cash and other tenders of payment such as vouchers, debit and credit cards, balancing registers and preparing deliveries and mail outs.
3. Actively stocks new inventory and removes expired inventory from shelves.
4. Processes prescriptions into the computer system accurately, screens for program eligibility, clarifies any issues with prescriber’s office, counts, and labels; seeking guidance from Tech II or Tech III as needed. 
5. Performs all duties, services and documentation in full compliance with CHC/SEK policies and procedures. 

If working in specialty pharmacy:

1. Facilitates the coordination and conveyance of medication(s) to patients in a timely and accurate manner, including delivery and mail. 
2. Communicates between pharmacies effectively, including phone and electronic transmission. 

The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned.

QUALIFICATIONS AND SKILLS

1. High school diploma or equivalent. If currently enrolled in high school must provide a letter from school administration stating the employee is in good standing and on track to graduate on time.
2. Kansas Pharmacy Tech License 
3. Completes all required continuing education.
4. Successful completion of the Pharmacy Technician I checklist within 90 days of hire.

KNOWLEDGE, SKILLS AND ABILITIES

1. Computer Literacy and ability to read and comprehend written information.
2. Problem solving and evaluation abilities.
3. Able to communicate with others effectively to convey information.          
4. Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base. 
5. Communicates through appropriate channels. Use proper chain of command for patient complaints.
6. Ability to handle emergency situations calmly and effectively.
7. Must be computer literate, especially with Microsoft Office products and be proficient with the Electronic Health Record software.
8. Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization.
9. Provide customer service in accordance to the organization’s mission.
10. Be courteous and respectful when interacting with patients and family members.
11. Maintain patient confidentiality in accordance to organization’s policy and procedure and HIPAA requirements

WORKING CONDITIONS

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Computer work is frequent. Good lighting and comfortable temperature of ventilation at all times.