Imaging Manager

Position Summary:
The Imaging Manager is to oversee the daily operations, clinical workflows, and staff management within the imaging department. The Imaging Manager needs to be licensed in 1 or more modalities (e.g., MRI, CT, Ultrasound, Mammography, or X-Ray) and has 1+ years of being a lead or supervisor experience.
 The Imaging Manager will ensure high-quality patient care, maintain regulatory compliance, and foster a productive, safe, and efficient clinical environment.

ESSENTIAL RESPONSIBILITIES:

• Directly supervises imaging technologists and support staff across all assigned modalities, including responsibility for hiring, onboarding, coaching, payroll, and performance management.
• Holds day-to-day responsibility for imaging department access, throughput, and patient experience, ensuring alignment with organizational operational and financial goals.
• Owns key operational and financial metrics for the imaging department, including exam volume, schedule utilization, no-show/cancellation rates, and technologist productivity.
• Collaborates with front office and scheduling teams to optimize appointment templates, reduce access bottlenecks, and improve referral conversion rates.
• Leads the imaging quality program, including protocol standardization, image quality audits, peer review feedback loops, and corrective action plans.
• Manage relationships with imaging equipment, PACS/RIS, and service vendors, ensuring adherence to service-level agreements and timely resolution of issues.
• Maintain rigorous compliance with all state, federal, and industry regulatory bodies (e.g., ACR, FDA, Joint Commission, OSHA).
• Coordinate routine preventative maintenance and emergency repairs for modality equipment to minimize downtime.
• Address and resolve patient or provider complaints promptly and professionally.
• Ensure accurate documentation and adherence to PACS/RIS archiving standards.

• Works with Revenue cycle team to identify and correct coding concerns, decreasing claim holds and denials. 

• Coordinate with Human Resources employee discipline, performance evaluations for assigned personnel and recommend employee job transfers and promotions

• Assists with reinforcing office policies and procedures.
• Regular and reliable attendance.

Education/Experience:

3 to 5 years bachelor’s degree in radiologic technology, with at least 1 to 2 years in a supervisory or lead technologist role preferred.
 Active ARRT, ARDMS certification, or FL CRT license. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body is required for extended use of computers. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Position Type/Expected Hours of Work:
This is a full-time position in an outpatient medical business office setting. Days and hours of work are Monday through Friday between the hours of 7:00am to 7:00pm. Based on business needs, the ability to work a flexible schedule, which may include weekends.

WORK ENVIRONMENT:
The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities.

Works in a well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.

Noise level in the work environment is usually quiet to moderate.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement:

White-Wilson Medical Center, P.A. and affiliates are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.