Job Title: Administrative Assistant

Department: ND Sheets

Reports to: Site Mgr.

Location: Langhorne, PA (Onsite)

Position Summary

The Administrative Assistant plays a key role in supporting daily office functions and ensuring smooth administrative operations at ND Sheets. This position requires excellent organizational skills, attention to detail, and the ability to communicate effectively across departments.

Compensation

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At ND Paper, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

About Us

ND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited – the largest containerboard producer in the world – ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff.

ND Sheets, a cutting-edge division of ND Paper, is dedicated to providing top-tier sheet converting solutions. We specialize in transforming high-quality paper rolls into precise, customized sheet sizes to meet the unique needs of our clients. Leveraging state-of-the-art technology and a strong commitment to sustainability, we focus on delivering superior products and services that boost efficiency and minimize waste. Backed by ND Paper’s legacy of excellence, we are proud to offer innovative solutions that contribute to the continued success of our customers.

Key Responsibilities & Expected Results:

Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work.
Inventory Control
Shipping planning / PGI

Provide administrative support to managers and other staff as needed.
Handle incoming calls, emails, and other correspondence, direct inquiries to the appropriate personnel.
Maintain organized filing systems, both digital and physical.
Prepare and proofread reports, memos, and other documents.
Manage office supplies and coordinate inventory restocking.
Support HR functions such as timekeeping, onboarding documentation, and maintaining employee records.
Assist with data entry and updating internal systems accurately.
Help coordinate company events, training sessions, and other logistics.

Key Performance Indicators (KPI’s)

Shipping
Inventory Correct
Accuracy with records

Qualifications and Skills (Performance Oriented)

Education and Experience

High school diploma or equivalent required; Associate degree or administrative certification preferred.
2+ years of clerical experience in an office or manufacturing environment, shipping and receiving exp a plus.

Technical Skills

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
SAP experience a plus.
Strong written and verbal communication skills.
Excellent organizational and time management abilities.
High level of accuracy and attention to detail.
Ability to handle sensitive and confidential information appropriately.
Professional, dependable, and customer-service oriented.

Core Competencies (Results based)

Accountability for results
Problem solving/root cause analysis
Process discipline
Data driven decision making

Success Profile (What great looks like)

Consistently meets or exceeds KPI’s
Uses data to guide decisions

Working Conditions

• Primarily office-based work with occasional visits to production areas.

• Standard business hours, with flexibility based on operational needs.

Attributes for Success

Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
Adaptability – be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

ND Paper Benefits

We offer a comprehensive benefits package that includes:

Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family.
Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA).
Paid holidays, personal days, and vacation days to support work-life balance.
A 401K retirement plan with a company match and annual fixed contribution
Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location.

Enjoy competitive salaries, comprehensive health benefits, and paid time off. Discover more about our benefits and how we support our team by visiting 2026 Benefits. Come be a part of our team and grow with us!

Apply

Please submit your resume, and salary requirements to https://us.ndpaper.com/careers

No unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.

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