Supply Chain Technician Lead

Job Summary

The Supply Chain Technician Lead oversees and coordinates daily supply chain operations within the facility, including inventory management, receiving, replenishment, and distribution of supplies. This role ensures accurate inventory levels, maintains organized and compliant storage environments, and provides leadership and training to the supply chain team. The Lead fosters operational efficiency and a service-oriented culture while collaborating closely with department leadership and internal customers.

Essential Functions

• Oversees day-to-day supply chain activities, including receiving, inventory replenishment, picking, and distribution of supplies to ensure efficient, timely service.
• Monitors storeroom and point-of-care (POC) areas to ensure appropriate inventory levels, adherence to min/max standards, and timely resolution of shortages or discrepancies.
• Provides orientation, training, and technical support to supply chain staff. Assesses staff performance and assists leadership in identifying development opportunities.
• Coordinates staffing assignments and daily workflows to ensure adequate coverage and operational continuity.
• Maintains compliance with safety, infection control, and regulatory standards in storage and supply areas.
• Serves as a liaison between the supply chain team and clinical or administrative departments to address service issues and streamline processes.
• Leads or assists in semi-annual and special inventory counts, audits, and other quality assurance initiatives.
• Supports the oversight of non-stock and capital equipment deliveries, ensuring proper documentation and routing.
• Assists with documentation and data entry for inventory transactions, adjustments, receipts, and returns using the ERP system.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 2-4 years of experience in materials management, distribution, or inventory control required
• 1-3 years of experience in a leadership, trainer, or team lead role preferred
• Healthcare experience preferred

Knowledge, Skills and Abilities

• Knowledge of supply chain processes, including receiving, inventory management, and distribution.
• Ability to lead, coach, and motivate team members in a fast-paced environment.
• Strong communication and customer service skills.
• Attention to detail with strong organizational and time management abilities.
• Proficiency with ERP systems, handheld scanners, and Microsoft Office tools.
• Ability to problem-solve and adapt to changing priorities.
• Understanding of safety and regulatory standards applicable to healthcare materials management.

Licenses and Certifications

• CMRP - Certified Materials & Resource Professional preferred