SonicJobs Logo
Left arrow iconBack to search

Customer Specialist

CarMax
Posted 3 months ago, valid for a month
Location

Fort Worth, TX 76198, US

Salary

Competitive

Contract type

Full Time

By applying, a CarMax account will be created for you. CarMax's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • CarMax is seeking a Customer Specialist for their Fort Worth, Texas location, offering a salary of $17.00 per hour.
  • The role requires a high school diploma and preferred experience in sales and customer service, particularly in retail.
  • Responsibilities include providing exceptional customer service, conducting vehicle condition assessments, and managing administrative tasks related to vehicle sales.
  • Candidates should demonstrate strong communication skills, the ability to build relationships, and a capacity to perform multiple duties in a fast-paced environment.
  • CarMax values diversity and offers opportunities for career growth, being recognized as one of the FORTUNE 100 Best Companies to Work For.
6174 - Alliance - 2801 Citadel Spring Drive, Fort Worth, Texas, 76177

CarMax, the way your career should be!  

Position Overview

As an Automotive Technician, you’ll play a key role in ensuring every vehicle meets CarMax standards for safety, quality, and reliability. This is more than a job-it’s an opportunity to love what you do in a clean, modern, climate-controlled environment designed for success. At CarMax, you’ll use your technical expertise to diagnose, repair, and recondition vehicles, from engines and brakes to steering and suspension systems. Join a team that values integrity, precision, and innovation, and experience a workplace where your growth matters as much as the cars you service.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

  • Inspect, diagnose, and repair vehicles to meet CarMax standards, with tasks aligned to your experience level.
  • Perform automotive services from basic maintenance to complex mechanical and electrical repairs.
  • Complete multi-point inspections and accurately document findings and completed work following established processes.
  • Repair or replace vehicle components such as trim, seals, and panels, supporting reconditioning efforts.
  • Assist with alignment, suspension, and performance diagnostics, gaining independence as your skills grow.
  • Uphold CarMax values of integrity, respect, transparency, and accountability while developing technical expertise and collaborate with teammates to meet production goals
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

  • Basic to intermediate experience in automotive repair, including engines, brakes, suspension, or HVAC systems.
  • Knowledge of workplace safety protocols and compliance standards.
  • Ability to multitask in a high-volume, fast-paced environment.
  • Strong attention to detail with clear verbal and written communication skills.
  • Physical stamina and manual dexterity, including the ability to lift, walk, and stand for extended periods.
  • Valid driver’s license required.

Preferred Qualifications

  • Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.




Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a CarMax account will be created for you. CarMax's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.