POSITION PURPOSE

The General Merchandise Manager is responsible for leading the daily operations of the General Merchandise (GM) departments to achieve sales, inventory, presentation, and customer service goals. This role ensures operational excellence, effective merchandising execution, inventory accuracy, and associate development while maintaining compliance with company policies and safety standards.

KEY ACCOUNTABILITIES Department Leadership & Associate Development

Lead, train, coach, and develop General Merchandise associates to meet performance and service expectations.
Schedule and deploy labor efficiently to support business needs while controlling labor costs.
Maintain accountability for attendance, productivity, safety, and policy compliance.
Support hiring, onboarding, training, and performance management of department associates.

Operational Execution & Merchandising

Oversee daily GM operations, including ordering, receiving, stocking, display execution, and backroom organization.
Ensure accurate execution of planograms, promotions, pricing, signage, and seasonal transitions.
Maintain department organization, cleanliness, and in‑stock conditions to support a positive customer experience.
Partner with Store Leadership on promotional planning and execution.

Inventory Management & Financial Performance

Manage inventory levels to meet sales demand while minimizing shrink, damages, and markdowns.
Monitor department sales, margin, shrink, and key performance indicators; implement action plans to improve results.
Control expenses and supplies to meet department financial targets.
Identify opportunities to drive incremental sales and improve operational efficiency.

Customer Experience

Ensure a clean, organized, and visually appealing sales floor that meets customer expectations.
Address customer concerns promptly and professionally to ensure resolution and satisfaction.
Model excellent customer service behaviors and coach associates on service standards.

Compliance & Collaboration

Ensure adherence to company policies, safety standards, and regulatory requirements.
Partner with Asset Protection to reduce shrink and maintain store security standards.
Collaborate with Store Leadership and other department managers to support overall store goals

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.

*For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

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