Membership Sales Manager — D1 Training Alliance

Mission:
Turn interest into booked assessments and new memberships by owning the lead funnel end-to-end and building high-yield community relationships.

The Scorecard (Outcomes You Own:

Speed-to-Lead: Respond to all new leads immediately (goal: within 5–15 minutes, 7 days/week coverage via team rotation).
Qualification & Scheduling: ≥60% of new leads scheduled within their first 15 days in CRM.
Show Rate: Maintain >60% average show rate on scheduled appointments.
Pipeline Hygiene: 100% of leads/opportunities updated daily with notes, next steps, and accurate stages.
Community Sourcing: Launch and maintain 8–12 active partnerships (businesses, schools, youth orgs, churches, retirement communities, etc.) driving steady referral leads each month.

What You’ll Do (Daily/Weekly):

Cover the Funnel Daily
- Call/text new leads on arrival; personalize intros by source.
- Qualify intent, set/confirm appointments, send reminders, and reschedules as needed.
- Work warm lists (replies, no-shows, past inquiries, referrals) to keep the calendar full.
Drive Show Rates
- Confirm within 24 hrs of booking and the morning of appointments.
- Pre-frame assessment value (goal review + movement screen + clear next step).
Own CRM & Reporting
- Keep accurate tags, stages, and close reasons.
- Submit a daily KPI snapshot (new leads, contacts, sets, confirms, shows, rebooks).
Build the Community Engine
- Prospect and secure partner meetings; create simple co-promotions (guest passes, clinics, team nights).
- Attend local events; capture leads and book on the spot.
Collaborate for Conversions
- Hand off strong notes to coaches/GM before assessments.
- Join weekly pipeline reviews to remove bottlenecks.

Minimum Qualifications (Must-Have):

2–3 years of proven sales experience with a documented track record in a fitness-related business (gym, studio, sports performance, membership model).
Demonstrated ability to persuade people to invest in themselves (consultative selling, goal anchoring, objection handling).
Comfortable with high activity (phone/text/DM) and CRM discipline.
Clear, confident communicator—phone, text, and in person.
Ability to adapt quickly to changes in strategic marketing offers and market trends.

Preferred (Nice to Have):

Experience in a membership or recurring-revenue environment.
Familiarity with CRM/gym platforms (e.g., GoHighLevel, Mindbody, Trainerize, GymSales).
Background in athletics, coaching, or sports performance.
- Major plus if you're a certified strength coach (NSCA, NASM, ACSM, ACE, etc) as you can increase earning potential coaching group classes and managing personal training clients.

Work Structure & Compensation:

Hourly + commission + performance bonuses.
Approx. 25–30 hours/week to start; weekend/evening availability for event coverage and peak contact windows.
- This business requires flexibility in work schedule, so it's not your average "9-5". As with any commission-incentivized role, you may have to go above and beyond to maximize your earning potential.
Clear advancement path to based on KPI mastery and partner growth.

Tools We Use:

CRM for pipeline, automations, and reminders (GoHighLevel)
Member/Client management and billing through MindBody
Talk/text integrations, calendar booking links, and templates for confirmations and no-show recovery.

How You’ll Be Measured (Weekly KPIs):

Lead → Schedule % (goal: ≥60% scheduled within 15 days of lead creation).
Schedule → Show % (goal: >60%).
Speed-to-Lead (median minutes to first touch).
Set/Confirm Volume (daily activity targets agreed with GM).
Partner-Sourced Leads and events executed.
Data Accuracy (0 unlabeled leads, next step on every open opp).

Why D1 Alliance:

Join a top-ranked performance-driven team that pairs elite coaching with disciplined sales systems. You’ll have clear targets, the tools to win, and a growth path as you consistently hit the numbers.

Ready to lead the funnel and fill the floor? Send your resume and a brief note describing your strongest sales win in fitness and the metrics behind it.

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