Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture, an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work, we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

About the role:

The Operations Invoice Specialist II is responsible for processing, validating, coding, and approving vendor invoices in accordance with company policies and procedures. This team member serves as a key point of contact for internal departments and external vendors, ensuring invoice accuracy, timely issue resolution, and quality customer service. The role requires strong organizational skills, attention to detail, and the ability to analyze and reconcile financial information while maintaining accurate documentation.

In this role you will:

Review and verify vendor electronic and manual invoices and supporting documentation for accuracy in accordance with company and departmental policies and procedures
Validate invoice details and approve invoices within authorized approval limits
Accurately update invoice information within Operations systems and third-party vendor platforms
Research and resolve vendor and internal department inquiries in a timely manner while maintaining appropriate documentation
Provide quality customer service to internal and external customers
Communicate effectively with team members, supervisors, and leadership regarding invoice status and issues
Maintain and update reports, electronic calendars, and task lists as required
Reconcile invoices to vendor statements accurately and within established timelines
Compile, analyze, and report on vendor-related data as needed
Research and resolve invoice discrepancies and vendor concerns
Maintain proactive communication with management regarding workload, priorities, and issue resolution
Ensure compliance with company policies, procedures, and operational controls

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