Sr. Supplier Performance Specialist

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. 

FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. 

Why Work Here?

At FDH Aero, we understand that the strength of our brand comes from our people.

We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

Our values guide everything we do: 

We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through. 

We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community. 

We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.

We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.

We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter. 

We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation. 

As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds. 

We Are Looking For 

We are looking for a Sr. Supplier Performance professional to drive supplier delivery performance and support recovery efforts across the supply chain. This role will work closely with suppliers to identify and resolve delivery issues, expedite critical parts, establish order priorities, and develop performance improvement plans for chronically late suppliers. The Sr. Supplier Performance professional will also analyze supplier data, address root causes of poor performance, and partner with Purchasing and Sales leadership to communicate recovery plans and ensure critical customer and business needs are met.

What You'll Do (Responsibilities)

• Upload and review responses from suppliers regarding part delivery status 
• Review data for deficiencies or errors and correct any discrepancies 
• Enter quotes from suppliers and inter-company as needed 
• Address suppliers slow to respond and/or non-responsive 
• Expedite specific urgent items as required 
• Deliver Performance Improvement Plans (PIP) for chronically late suppliers 
• Maintain improvement efforts with suppliers on poor delivery performance, utilizing root cause corrective action methodologies 
• Schedule appointments and office meetings as assigned 
• Identifies, establishes and maintains order priorities for deliveries with suppliers on focused delivery recovery efforts 
• Expedite parts on-site at suppliers utilizing lean manufacturing, work prioritization principles as required 
• Communicate delivery improvement plan actions with Sales and Purchasing leadership teams 
• Coordinate multiple and changing priorities daily 
• Take responsibility for own work and provide support to others 
• Perform other duties as assigned 

What You Bring (Qualifications & Skills):

• Bachelor’s degree is preferred in business management, business administration or any related field 
• 3-4 years of experience in supply chain management or a related role, preferably in the aerospace industry 
• Excellent attention to detail and organizational skills 
• Strong communication and interpersonal skills 
• Proficiency in Microsoft Office Suite and supply chain management software 
• Ability to manage multiple tasks and adapt to changing priorities 
• Self-motivated with a strong sense of responsibility and accountability 

Special Requirements:

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required. 
• ITAR requirement
• 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR  

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.