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The Customer Quality Engineer supports the development, implementation, and maintenance of the Quality Management System in compliance with IATF 16949 and Customer-Specific Requirements (CSRs). This role is execution-focused, working closely with manufacturing, engineering, and quality teams to ensure audit readiness, product safety compliance, and effective corrective action execution in an automotive manufacturing environment.
Key Responsibilities
- Support the maintenance and continuous improvement of the IATF 16949 Quality Management System aligned with CSRs
- Prepare documentation, evidence, and records required for IATF and audits
- Participate in internal audits, process audits, and layered process audits (LPA)
- Track and support closure of audit findings, customer issues, and corrective actions
- Support document control and change management processes
- Assist with preparation of Management Review data and quality KPIs
- Support deployment of Customer-Specific Requirements into procedures and processes
- Support PFMEA and Control Plan alignment with requirements
- Assist in managing escalation, containment, and documentation related to issues
- Support APQP / PPAP documentation and evidence tracking
- Product Safety & Risk Management
- Support identification and control of product safety characteristics
- Assist with PFMEA updates, risk prioritization, and action tracking
- Ensure Control Plans and work instructions reflect approved changes
- Audit & Compliance Support
- Support IATF certification, surveillance, and recertification audits
- Assist with preparation for customer audits and assessments
- Ensure timely and accurate documentation of audit responses
- Training & Team Support
- Support training on IATF 16949 and CSR requirements
- Coach operators and engineers on procedure compliance
- Promote an audit-ready, prevention-focused quality culture
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Qualifications
- Bachelor’s degree in engineering, Quality, or related discipline
- 2–5 years of automotive quality systems experience
- Working knowledge of IATF 16949 and CSRs
- Internal Auditor training preferred
- Success Measures
Our Investment in You
- Â Competitive Compensation PackagesÂ
- Â 11 Paid HolidaysÂ
- Â PTOÂ
- Â Medical, Dental, and Vision BenefitsÂ
- Â 401k SavingsÂ
- Â Rewarding Healthy Behavior Program
- Â Life and Disability Insurance
- Â Supplemental Health Plans
- Â Employee Assistance Program
- Â Company Discount Program
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Thank you for your interest in Yanfeng. As one of the world’s largest automotive suppliers, we are creating the future of mobility as a collaborative, global team. With a focus on sustainability and innovation, as well as a commitment to diversity, equity, and inclusion, we are a company with an established history and a bright future.
In North America, Yanfeng is focused on enhancing the mobility experience through the design, development, and manufacturing of automotive interiors, seating, electronics, and passive safety systems. Founded in Shanghai in 1936, Yanfeng’s history of innovation and craftsmanship have since expanded the business globally. Currently, Yanfeng has more than 240 locations and approximately 55,000 employees worldwide.
Become a part of something more. Join our team as we grow and create the future of mobility, together.
 ABOUT THE TEAM
Yanfeng is committed to developing our employees through opportunities like development programs, continuous learning, mentorship, and volunteerism. Our industry-leading team is looking to recruit highly motivated and engaged talent. Upon joining Yanfeng, new employees will get a detailed introduction through our comprehensive onboarding process. Advance your career with personal and professional growth as a part of our global team!
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