Sales Engineer

Staples is business to business. You’re what binds us together.

As a Sales Engineer, you will play a critical role in Staples’ go-to-market strategy by partnering with business development teams and engaging directly with enterprise customers. You’ll lead onboarding for new clients, design scalable program solutions, and serve as a subject matter expert across Staples’ eCommerce and customer programs.

What you’ll be doing:

• Lead onboarding for large new customers
• Execute implementations using onboarding playbook
• Manage cross-functional project calls
• Support sales teams during implementation
• Engage Director/VP-level stakeholders
• Serve as program and eCommerce SME
• Conduct customer needs discovery
• Build scalable program solutions
• Monitor post-implementation ramp

• Improve onboarding processes

   

What you bring to the table:

• Strong project management skills
• Executive communication ability
• Collaborative mindset
• Customer-first approach
• Analytical problem solving
• Attention to detail
• Technical aptitude
• Ability to influence stakeholders
• Adaptability

• Continuous improvement mindset

   

What’s needed- Basic Qualifications:

• 2–4 years Sales or Project Management experience
• Knowledge of customer setup processes
• Microsoft Office proficiency
• Experience with enterprise stakeholders
• Strong communication skills
• Organizational skills 
• Ability to travel

What’s needed - Preferred Qualifications:

• Bachelor’s degree preferred
• eCommerce onboarding experience
• Experience with customer platforms
• Knowledge of set up system, Sunrise, third party punchouts, and test environments strongly preferred
• Understanding of procurement and integration standards including: 
• cXML 
• EDI 
• OCI 
• Purchase Orders (PO), Purchase Order Responses (POR), Advanced Ship Notices (ASN), and e-invoicing
• Experience with Staples systems

We Offer:

• Inclusive culture
• Flexible PTO
• 112 Hours PTO
• Discounts, 401k, Wellness programs

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.