Additional Information: This hotel is owned and operated by an independent franchisee, Davis-McNally Lodging. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Join us at the SpringHill Suites in the heart of downtown Frankenmuth, steps away from shopping, dining, and local attractions. We are seeking an experienced General Manager to lead hotel operations and drive performance across guest satisfaction, financial results, brand compliance, and associate engagement.

This is a highly visible, hands-on leadership role for someone who thrives in a high-accountability environment, leads with integrity, and is passionate about delivering best-in-brand service.

Position Overview:

The General Manager serves as the hotel’s primary strategic leader, overseeing daily operations while ensuring strong financial performance, exceptional guest experiences, and a high-performing team culture. This role partners closely with Sales, Revenue Management, Accounting, and Maintenance to achieve both hotel and company objectives.

Key Responsibilities:

• Provide day-to-day leadership of all hotel operations, including Front Office, Housekeeping, Maintenance, and limited Food Service

• Lead, coach, and develop a high-performing leadership team and frontline associates

• Ensure compliance with Marriott brand standards, safety regulations, and company operating procedures

• Drive guest satisfaction through proactive service recovery, quality inspections, and regular property walks

• Oversee budgeting, forecasting, labor management, and expense controls to maximize profitability

• Analyze performance metrics and implement strategies to improve RevPAR, guest scores, and operational efficiency

• Participate in weekly leadership, revenue, and company strategy meetings

• Serve as the hotel’s primary ambassador within the local community and market

Qualifications & Experience

• 2–4+ years of hotel management experience, preferably as a General Manager or Assistant General Manager in a branded select-service hotel

• Marriott experience strongly preferred; familiarity with Marriott systems.

• Strong operational knowledge across all hotel departments

• Proven ability to lead teams, drive accountability, and foster a positive, high-engagement culture

• Solid understanding of hotel financials, including P&L management, labor controls, and budgeting

• Excellent communication, leadership, and problem-solving skills with a hands-on, solutions-oriented mindset

• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Ability to work a flexible schedule, including evenings, weekends, and holidays

• Degree in Hospitality Management, Business, or a related field preferred (equivalent experience considered)

Muth Lodging Management offers a competitive compensation and benefits package, including: •Performance-based bonus program •Medical, dental, vision, and life insurance •401(k) retirement plan •Paid time off (PTO) •Marriott International employee room discounts worldwide •Tuition assistance and leadership development opportunities •Employee referral bonuses and Employee Assistance Program (EAP) •Career growth opportunities within a growing hospitality portfolio.

$60,000+ based on experience

This company is an equal opportunity employer.

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