Kentucky Housing Corporation

Job Description

Job Title: Business Rotation Internship (PAID)

Work Group: Rotational

FLSA Status: Non-Exempt

Reports to: Human Resources

General Purpose of the Internship

A well-rounded exposure to the housing industry through a paid internship rotation for college students interested in a variety of areas of expertise and study. Unlike many internships, KHC interns will spend time with different departments based on areas of study and interest with a wide range of hands-on experience opportunities. Interns will be introduced to professional skillsets and proficiencies to be successful in the workplace, gain understanding of how their areas of interests further the operations of a thriving housing corporation and will develop work habits that lead them to success in their future professional endeavors.

Internship Opportunities:

Mortgage Servicing
Corporate Planning and Accountability
Housing Contract Administration
Marketing and Communications
Accounting
Human Resources

Knowledge, skills, and abilities required of the position:

Knowledge of:

What you want to gain from this experience
How you want to expand your horizons
Areas of growth you can pursue

Skill in:

Embracing new information that will help you in your future career endeavors

Ability to:

Work on-site at least 15hrs/wk
Manage time effectively
Listen and follow simple directions
Multitask when necessary
Meet deadlines

Additional Information:

Possess a willingness to learn

Education Requirements:

At least 2 years of undergraduate work completed
Must be currently enrolled in undergraduate or graduate course work

Experience Requirements:

None

Required Competencies:

Communication

The ability to clearly, professionally, and respectfully exchange information with others in verbal, written, and digital formats. Demonstrates active listening, tailors messages to diverse audiences, and conveys complex information in an understandable way. Using appropriate tones and judgment ensures understanding, and encourages open, two‑way communication. Effectively collaborates with colleagues, leaders, and stakeholders to support productive working relationships and organizational goals.

Customer Service
Delivers high‑quality, prompt, and courteous support by actively listening, communicating clearly, and responding with professionalism and empathy. Understands customer needs, resolves issues efficiently, and maintains a positive, collaborative approach to ensure consistent, customer‑focused experience. Demonstrates effectiveness through key service metrics such as response time, resolution time, customer satisfaction scores, and adherence to service quality standards.

Ethics and Values

Demonstrates integrity and sound judgment by adhering to organizational policies, legal requirements, and professional standards. Acts honestly, responsibly, and transparently in all interactions. Maintains confidentiality, avoids conflicts of interest, and makes decisions that support fairness, accountability, and the best interests of the organization and its stakeholders.

Organizational and Priority Setting Skills
Effectively manages time, tasks, and resources by organizing work in a structured and efficient manner. Prioritize responsibilities based on importance, deadlines, and organizational needs. Adapts to shifting priorities while maintaining accuracy, follow‑through, and consistent, timely results.

Initiative
Takes proactive action to identify needs, solve problems, and improve processes without requiring direction. Demonstrates resourcefulness, responsibility, and a willingness to go beyond assigned tasks to achieve goals. Seeks opportunities to add value, follows through on commitments, and acts with urgency and accountability.

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