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Customer Service Rep(04359) - 1100 Armory Drive

Domino's
Posted 19 days ago, valid for 19 days
Location

Franklin, VA, US

Salary

Competitive

Contract type

Full Time

By applying, a Domino's account will be created for you. Domino's's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • Domino's Pizza is seeking customer service representatives with a focus on polite and knowledgeable interactions with customers.
  • Candidates should have a minimum of 1 year of experience in a similar role and will be expected to meet specific performance standards.
  • The position involves answering phones, assisting carryout customers, and ensuring accurate order preparation and delivery procedures.
  • Employees must adhere to strict guidelines regarding cash handling, personal belongings, and maintaining a clean work environment.
  • The salary for this position is competitive and commensurate with experience.

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
 Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
 Being in perfect image according to standard
 Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
 All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
 No one is allowed to clear pizzas before it is ready to place in the oven
 Drivers must have $1 in coin change on every delivery
 Drivers must say “Let me get your change” on every order NO EXCEPTION
 No one is allowed to carry more than $20 while on the clock including personal money
 No one is allowed to have a pocket knife or any weapon while working
 Driver vehicles are to be neat and clean and in positive image while working
 Drivers are not to be routed early or checked in early from delivery
 Pizza makers must wash hands prior to making products
 Only proper procedure for products is allowed
 Every driver must have done Safe Delivery CBT
 Every order is to be repeated for accuracy and name and address confirmed
  • Job Category Org: Store Customer Service Rep



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    By applying, a Domino's account will be created for you. Domino's's Privacy Policy and Terms & Conditions will apply.

    SonicJobs' Terms & Conditions and Privacy Policy also apply.