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Frederick, CO
Customer Service Representative

Customer Service Representative

Wegmans Food Markets

Posted 2 days ago, valid for 22 days

Frederick, CO, US

$16.5 - $17 per hour

Part Time

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Sonic Summary

Wegmans is hiring part-time Service Desk employees in Frederick, MD, with a pay range of $16.50 to $17 per hour.
Candidates must be 18 years or older and available for evening shifts, including weekends, ending as late as 9 PM.
The role involves engaging customers in friendly conversation and ensuring their satisfaction as they complete their shopping experience.
Service Desk employees are expected to proactively assist customers, bag items properly, and collaborate with other departments to resolve issues.
This position offers opportunities for growth, flexible scheduling, and the chance to work for a company known for its excellent reputation.

Location:

7830 Wormans Mill Road Frederick, MD 21701

Availability Requirement for this role:

Evening (including weekends).Shifts end as late as 9pm

Age Requirement:

Must be 18 years or older

Time Type:

Part time

Pay Range:

$16.50 - $17 / hour

Why Work Here

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description:

At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you’ll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you’ll guarantee each customer has a positive experience as they end their shopping trip at Wegmans!

What will I do?

Engage customers in friendly conversation while making eye contact and smiling
Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
Properly bag items to ensure products arrive at their destination in the condition they left the store
Partner with departments to ensure questions are answered and problems are resolved

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