Position Overview
The Outside Sales Representative is the primary customer-facing professional at Liberty Roofing Pros, responsible for conducting on-site inspections, presenting tailored roofing solutions, and closing deals in the field. This is a commission-based role with a $1,000/week guarantee and uncapped earning potential. We provide a company vehicle, pre-scheduled appointments, and professional sales coaching — you focus on selling.
Key Responsibilities
- Appointment Management & Inspection
- Attend pre-scheduled appointments at residential and commercial properties to conduct thorough on-site roofing assessments.
- Document findings with CompanyCam, capture measurements with Hover, and identify all issues and opportunities.
- Perform attic inspections, check ventilation, and assess gutters, siding, and related exterior components.
- Consultative Selling & Presentation
- Create personalized roofing options that address each homeowner's specific needs, budget, and timeline.
- Deliver professional presentations that build confidence and clearly communicate value.
- Handle objections with a consultative approach — solving problems, not pushing products.
- Deal Closure & Payment Collection
- Negotiate effectively to close sales agreements with confidence and professionalism.
- Collect payments according to company policies at the point of sale.
- Work with financing options to help customers find affordable solutions.
- Pipeline & Relationship Management
- Maintain an up-to-date pipeline in HubSpot CRM, logging notes, photos, and follow-up activities after every appointment.
- Nurture long-term relationships with clients, seeking referrals and additional opportunities.
- Follow up on open proposals and re-engage stalled deals.
- Collaboration with Operations & Production
- Relay detailed inspection findings, customer requirements, and payment information to Inside Sales and Production Coordinators.
- Provide clear documentation that enables seamless project handoff and execution.
- Communicate scope, materials, and scheduling preferences to ensure the crew has everything they need.
- Reporting & Continuous Improvement
- Track personal sales performance metrics including conversion rates and revenue generated.
- Report results regularly and actively seek improvement opportunities.
- Participate in ongoing sales coaching with Top Rep to sharpen skills and increase close rate.
Required Qualifications
- Education & Experience:
- High school diploma or equivalent (Bachelor's degree in Business or Marketing preferred).
- 2+ years of outside sales or field-based customer-facing experience, ideally in home improvement, construction, or a consultative selling environment.
- Skills & Competencies:
- Self-Motivated & Goal-Oriented: Capable of managing your own schedule, leads, and follow-ups without oversight.
- Communication: Strong verbal skills for in-person presentations; clear, concise writing for proposals and CRM documentation.
- CRM Familiarity: Experience logging sales activity in a CRM (e.g., HubSpot, Salesforce).
- Negotiation & Closing: Ability to adapt your pitch, handle objections, and finalize deals confidently.
- Team Collaboration: Comfortable partnering with Inside Sales, Production, and other departments for a seamless customer experience.
- Physical Capability: Able to climb ladders, walk on roofs, and work outdoors in various weather conditions.
- Valid driver's license with a clean driving record.
Compensation & Schedule
- Commission-based role with a $1,000/week guarantee. Company vehicle provided with all fuel and expenses paid. Tablet, professional sales coaching, health insurance, and 401(k) with company match included. Top performers earn $100K–$150K+ annually with no cap.
- Work Hours: Full-time, 40–50 hours per week. Field-based with some flexibility for evening or weekend appointments to accommodate homeowner schedules.
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