SAIC is seeking a Cloud Configuration Management Specialist to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command’s infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).

The successful candidate will be responsible for the IT Service Management (ITSM) Configuration Management process to identify, track, and manage the baseline Configuration Items (CIs) in an enterprise environment through their lifecycle for the Cloud team.

Responsibilities:

Experience with applying configuration management to cloud environments.
Experience with supporting DoD programs
Experience with using configuration management tools for complex projects.
Knowledge of systems engineering processes and milestones
Ability to develop engineering design and change artifacts to facilities configuration management processes
Experience organizing technical knowledge bases
Understanding standardized documentation, including establishing standardizing existing documentation to meet customer requirements
Proactively identify and resolve operational, tooling and process inefficiencies
Work experience with backlogs, backlog grooming, and managing backlog priorities
Implement the configuration management processes and procedures according to the Enterprise Configuration Management SOP.
Review released engineering change requests and data to ensure adherence to configuration management procedures and policies.
In depth understanding of and experience with, deployments of various systems to AWS utilizing both Cloud and nonnative services
Applicant should be comfortable talking to AWS services available in GovCloud
Ability to interact with high level customers and involved in collaboration, design, implementation, and involvement of project planning.
Experience with sprint cycles and sprint planning

This position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events.

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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