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Primary Responsibilities:
- Lead and train team on implementation activities and processes
- Execute customer coordination, Initial Test & Acceptance (IT&A), required reporting, and all data entry for new service activations
- Work with customers, solution architects, and vendor SMEs to implement changes and identify/analyze/resolve issues
- Manage Service Orders per Change Management procedures; ensure TSOs are accurate and in place
- Initiate device configurations using configlets
- Analyze DISN and supporting databases to validate/implement customer requirements
- Design/implement solutions to complex problems via testing, documentation, and configuration modifications
- Coordinate/program circuit activations with commercial vendors for end-to-end connectivity
- Monitor networks post-change to confirm traffic behavior and detect customer impact; incorporate lessons learned/customer reporting
- Engage DISA PMs/customers to resolve unclear/incomplete requirements and drive approvals to keep requests moving
Requirements
Required Qualifications:
BS + 4–8 yrs relevant experience OR MS + 2–6 yrs relevant experience
Strong knowledge of network hardware specs, configuration/testing processes, and performance/problem management
Network architecture/technology evaluation & needs assessment experience
Experience with data/voice network design over transmission systems, including:
Routing protocols: BGP, ISIS (and OSPF preferred/commonly used)
Switching: trunking, VLANs
WAN/circuit configurations (incl. multiplexers), router-to-router connectivity
Working knowledge of: DHCP, DNS, TCP/IP, WAN, VPN, VLAN, VRF
Familiarity with network appliances: routers, load balancers, DNS servers, firewalls
Strong communication skills; collaborative, team-oriented, self-driven
Benefits
Core Benefits:
- Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off.
- Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
- Payroll: Paid Bi-Monthly.
- 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility – 21 years of age or older, after 3 months of employment
- Individual or company-wide performance and recognition awards (Quarterly
- UNITED HEALTHCARE PPO, extensive national coverage.
- INCLUDES: Medical/Dental/Vision/HSA.
- Eligible on the first of the month, immediately after the start date.
- Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.
- Training & Career Development Reimbursement of Tuition and training needed to support career development.
- $150 monthly reimbursement contribution paid monthly towards parking expenses.
- Receipts must be submitted by the close of business on the 25th of each month.
- Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.
- Performance bonus – Project-based
- Yearly bonus – Company based
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