Automotive Service Dispatcher

Dealership:

BMW of Freehold

Now Hiring: Automotive Service Dispatcher

• Pay: $65,000 – $75,000 per year. Actual pay offered may vary based on skills, experience, job-related knowledge, bonuses, and commission.

• Schedule: Full-time with a Monday through Friday schedule, from 8:00 AM to 4:30 PM.

Reports to Fixed Ops Manager

Why Join Our Team?

Join the team at BMW of Freehold, where ambition meets professional training and exceptional customer care. Work with cutting-edge equipment, enjoy top benefits, grow your skills, and thrive in a supportive, collaborative environment. Elevate your career with us!

What You'll Do

• Schedule and prioritize shop workflow

• Assign work to qualified technicians

• Ensure warranty procedure compliance

• Enforce safety and housekeeping standards

• Review completed work and documentation

• Ensure vehicle inspections are completed

• Maintain warranty records and vehicle history

• Track dispatch logs and carryover vehicles

• Coordinate parts requirements with Parts Department

• Monitor repair quality, completion, and repair order closure

What You'll Bring

• 3+ years of experience required.

• Strong understanding of dealership service operations, technician workflow, and repair order management.

• Experience using CDK or similar dealership management systems.

• BMW dealership experience is preferred. Previous automotive dealership experience is required

• Excellent organizational, communication, and multitasking skills.

• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

Est. Annual Earnings ranges from $65000.00-$75,000.00 Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc. Information about LITHIA's comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws

We offer a comprehensive benefits package designed to support you and your family, including:

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes