Responsibilities
- Run end-to-end execution of onsite data collection programs at the Fremont capture facility, from requirements intake through dataset delivery and acceptance
- Partner directly with research scientists and engineering teams to translate model and evaluation requirements into executable collection protocols, participant criteria, session designs, and acceptance criteria
- Coordinate collection activity beyond the primary facility - including additional labs and remote or in-field participant collections - keeping protocols, tooling, and quality standards consistent across every location
- Lead, schedule, and develop teams of onsite collection moderators and technicians who operate capture hardware and facilitate participant sessions
- Build and maintain standard operating procedures, training curricula, and certification materials that allow new moderators to reach quality bar consistently and quickly
- Establish and operate quality processes - including calibration routines, gold-standard checks, in-session validation, and post-collection audits - and drive measurable reductions in rework and data rejection rates
- Convert one-off collections into repeatable, documented programs with predictable throughput and turnaround times
- Set up, operate, and troubleshoot prototype and pre-release capture hardware, sensor rigs, and multi-device synchronization setups; partner with hardware and firmware engineers to triage and resolve capture failures
- Manage day-to-day relationships with external vendors supporting participant recruitment and onsite staffing, including scoping, requirements handoff, performance tracking, and escalation
- Align requirements, timelines, and budgets across engineering stakeholders, vendor partners, and facility capacity; track spend against forecast and re-prioritize as hardware and training schedules shift
- Serve as the primary point of contact for data consumers - communicating collection status, quality metrics, known limitations, and dataset documentation
- Ensure collections meet participant consent, privacy, data handling, and safety requirements, partnering with legal, privacy, and research review partners
- Track and report program health metrics - throughput, quality rates, schedule adherence, and budget consumption - to stakeholders at varying leadership levels
Minimum Qualifications
- Currently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or equivalent practical experience. Degree must be completed prior to joining Meta
- 4+ years of experience in program management, research operations, or technical operations, including direct involvement in onsite or lab-based data collection, user studies, or hardware testing programs
- Hands-on experience with hardware - prototype devices, sensors, capture rigs, or test equipment - including setup, calibration, and failure triage
- Experience coordinating or leading onsite operators, moderators, technicians, or contingent staff, including scheduling and day-to-day direction
- Experience authoring standard operating procedures, training materials, or operational documentation for hands-on teams
- Experience establishing quality control processes and using operational metrics to drive measurable improvement
- Experience working with external vendors or staffing partners, including requirements handoff and performance tracking
- Experience translating technical requirements from engineering or research stakeholders into executable operational plans, and communicating status, risks, and trade-offs back to them
Preferred Qualifications
- Experience in AR/VR, wearables, consumer electronics, or other hardware-gated development environments
- Experience coordinating operations across multiple physical sites or supporting remote data collection at scale
- Experience with privacy, consent, and data governance requirements applicable to human-subject or biometric data
- Experience standing up a new lab, studio, or collection facility, or scaling an existing one
- Demonstrated ability to integrate AI tools and workflow automation to optimize operational processes and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience with multi-sensor or multi-device synchronized capture, sensor calibration, or biometric and physiological sensing
- Experience collecting data for machine learning applications, including ground-truth annotation, dataset curation, or model evaluation datasets
- Familiarity with participant recruitment operations, screening criteria design, and informed consent processes for human-subject data collection
$99,000/year to $144,000/year + bonus + equity + benefits
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