Independently performs clerical duties or accounting support using word processing, spreadsheet and database software; performs analysis to ensure accuracy and completeness; solves problems and makes recommendations for improvements; uses specialty department software and performs department specific tasks; interacts effectively with members, co-workers and clients.
Essential Responsibilities:
This description is for recruitment posting purposes only. It has not received full HR review and approval.
Independently provide clerical and/or accounting support.
• Create, maintain, and edit specialty databases and spreadsheets for the department.
• Analyze data and information to ensure accuracy and completeness. Identify errors in data, make corrections and solve problems.
• Generate custom and standard reports using Excel, Access and PowerPoint, ensuring the objective of the report is communicated clearly.
• Compose short correspondence clearly and effectively. Format Word documents following standard business protocols.
• Format PowerPoint slides so that the message presented is enhanced and communicated clearly.
• Work with department specific computer systems and software and perform department specific tasks.
• Make recommendations for process improvements.
• Organize and prioritize duties to meet work demands.
• Other duties as assigned.
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Grade 5
• Two (2) year work experience
- • High School Diploma or General Education Development (GED)
- N/A
- • Strong math and composition skills
- • Ability to use networked computer (email, KP intranet, internet). Must pass basic PC skills test.
- • Proficient in Microsoft Office, including Excel, and Word. Must pass software tests at the intermediate level.
- • Specialized knowledge for the department as applicable.
- • Ability to identify, analyze and solve problems
- • Ability to work accurately with a high volume of work in a fast paced setting.
- • Demonstrate professional conduct to include dealing courteously, tactfully, and patiently with members, physicians, co-workers, and clients.
- • Strong oral and written communication skills.
- • Ability to apply knowledge of department policies and procedures, and utilize an understanding of other departments’ functions
- • Must pass medical terminology test when applicable
- • Must be willing to work in a Labor/Management Partnership environment.
- N/A
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