Medical Assistant/ Allergy Mixing Technician

To follow lab protocols and develop Immunotherapy vials for patients of Allergy & ENT Associates under the direction of physicians/providers and the nursing staff. Supports the goals and the objectives of the Company.

• Communicate effectively with other members of the health care team including accurate documentation in patient medical records.
• Follows policies, procedures and protocols and implements appropriately in the lab.
• Prepares and mixes antigen according to formulary.
• Assist in preparing to ship out antigen to offices. 
• Assist in maintaining daily reports.
• Cross-trained in back-office responsibilities
• Maintain supplies, equipment and restock at the end of each day.
• Cleans and sterilizes the workstation.
• Responds to nurse phone calls.
• Follows HIPAA policies and procedures. Respect and maintains patient confidentiality. 
• Follows OSHA regulations and guidelines of the practice.
• Performs specific job duties assigned. 

EDUCATION AND EXPERIENCE

• High school graduate or equivalent
• Medical Assistant or Lab Technician – at minimum.  Licensed nurse preferred
• Current CPR certification required
• Familiarity with antigen panels or shot room experience a plus
• Must be self-directed and able to work independently
• Attention to detail and highly focused is a must
• Ability to work in an isolated environment daily

• Professional, calm and courteous demeanor
• Excellent verbal and written communication skills

COMPUTER SKILLS

• Proficient computer skills in Microsoft Office including Outlook, Excel and Word
• Rosch and NextGen experience is a plus

• Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respect and maintain patient confidentiality. Use CPR skills when necessary.
• Organization — Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
• Professional Maturity — The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.

• Time Management — Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Interpersonal Communication — Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation 
• Communication — The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.  

Physical Demands: In the performance of certain patient care tasks, the Mixing Specialist may be expected to have sufficient manual dexterity in order to safely perform various skills and techniques. This position requires the ability to sit for long hours. Tasks and expectations may vary by clinical site and medical practice. Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner. Indirect contact with patients, but a rare possibility, of being exposed to acutely ill patients, communicable diseases, and blood borne pathogens. Direct contact and exposure to allergen extracts. 

Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with working hours of 7am – 4pm; no overtime required.