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Honda Client Experience Manager (Sales Facilitator)

CLAWSON HONDA OF FRESNO
Posted 7 days ago, valid for 19 days
Location

Fresno, CA, US

Salary

$16.5 per hour

Contract type

Full Time

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Sonic Summary

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  • The Client Experience Manager position requires candidates to have strong interpersonal skills and be self-motivated, with a focus on customer satisfaction.
  • The role involves taking customers on test drives and ensuring all paperwork is accurate and compliant with regulations.
  • Candidates should have automotive experience as a bonus, and must possess a valid driver's license with an insurable driving record.
  • The position offers a starting pay of approximately $16.50 per hour plus a commission-based pay plan.
  • Preferred candidates are those who speak Punjabi or Spanish and have effective communication skills.

Description

Responsibilities:

As an ambassador to the Company, the Client Experience Manager-previously known as a sales facilitator, will be professional, approachable, honest, and have strong in-person presentational skills. The Sales facilitator must maintain current knowledge and training of the dealership’s vehicles and models. The individual must be self-motivated, have a strong work ethic, and be driven by success. CEM's will take customers on test drives, and be accountable for ensuring all proper paperwork and documentation is complete and accurate to keep compliant with federal, state, and local laws. Candidates will be handling finances and working alongside the finance managers to ensure the customer understands and is comfortable with the process. Punjabi/Spanish speaking candidates preferred. 


Rewards:

  • Medical, Dental, and Vision Plans
  • Paid Holidays
  • Start accruing Paid Time off (PTO) from day 1!
  • Long-Term Disability.
  • Employer Paid Life Insurance.
  • Automatic enrollment in 401(k) Retirement Plan.
  • Vehicle, Service, and Part Discounts

The approximate pay for this position is $16.50 plus a commission based pay plan. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as the geographic location of the position.

Requirements

Qualifications:

Automotive experience is a bonus. Candidates must possess a valid driver's license alongside an insurable driving record. Candidates must be able to create relationships resulting in returning a customer base. Candidates must possess effective interpersonal communication skills. Knowledgeable at using computer programs such as Microsoft Office: E-mail, Excel, and Word, VIN Solutions or another CRM Application. Candidates must possess the ability to work independently and be self-motivated as well as the desire to work in a commission, performance-based, environment. We will require candidates to possess or have the ability to acquire a sales license.




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