Patient Access Representative

Overview

Benefits and Opportunities for you! 

• Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek 

• Free Continuing Education and certification including BLS, ACLS and PALS 

• Tuition reimbursement, education programs and scholarships 

• Vacation time starts building on Day 1, and builds with your seniority 

• Free money toward retirement with a 403(b) and matching contributions 

• Great food options with on-demand ordering 

• Free parking and electric charging 

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community. 

We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page. 

Responsibilities

Provides entry-level customer service coverage and registration in any point of service area and is responsible for patient information and insurance intake. Assigned entry-level duties include, but not limited to; appointment scheduling, registrations, insurance verifications, multi-line telephone coverage, data entry, filing protected health information (PHI), referrals/physician orders, point of service collections and financial estimates, while maintaining quality patient/customer relations.

This is the first of three job levels that provide customer service, registration and/or admissions to an assigned point of service area. The different levels of this job family are distinguished by the skills and experience required to perform the accountabilities, the complexity of problems solved as part of the job and the assigned level of responsibility.

Qualifications

• High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required

• 1 year of medical office/hospital experience required or
• Successful completion of Medical Terminology class (must be able to provide evidence from a recognized institution of learning) required

• Must be able to work various hours, days, shifts, on-call, and various locations based on the 24-hour Medical Center's business needs.