Social Worker Manager

Who We Are

To empower our senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support.

Benefits

• 401(k) 
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Job Summary
The Social Work Manager is responsible for planning and implementing Social Work Department’s Policies and Procedures and effective operation of the Social Work Department. 

Essential Job Functions
Duties include, but are not limited to:

• Collaborates with the Executive Director regarding process improvements for the Social Work Department.
• Monitors and evaluates staff’s competencies, training, developing therapy strategies for participants, and evaluating patient care outcome. 
• Manages daily operations of the Social Work Department.
• Participate as a member of the interdisciplinary team (IDT) or delegates a Social Work staff member to attend and complete initial, semi-annual, unscheduled, and annual assessments; attend morning updates and report changes in participants’ baseline status to appropriate staff on a daily basis.
• Facilitates program approved training, provides training and education to staff on performance improvement. 
• Develops and implements processes to ensure departmental compliance with all relevant regulations and standards.
• Designs and delivers high-quality training programs for staff, ensuring all team members are well-prepared and knowledgeable in their roles.
• Extends training and supervision services to social workers across different sites as required, fostering a cohesive and well-supported team environment.
• Collaborates with leaders to address any staff safety concerns.
• Prepares reports regarding department’s utilization, performance improvement, service data, excel data and productivity.  
• Works with the Medical Director’s, Director of Quality Improvement, Director of Compliance and Risk Management to develop policies and procedures and ensure that these are reviewed in a timely manner and are in compliance with regulatory standards.
• Demonstrates knowledge and proficiency of all social work services. Completes duties of a MSW/Case Management as needed. 
• Participate in participant-related conferences in the community as designated.
• Maintain confidentiality of participant information. 
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.   
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle.

Qualifications

Knowledge, Skills, and Abilities

• Interest in the risk-based long-term care program to serve frail elderly in a community-based setting.
• Experience and thorough knowledge of social service principles and practices.
• Knowledge of psychosocial, behavioral, and family needs of the elderly population.
• Knowledge of financing mechanisms such as Medicare, Medicaid, and Prospective Payment Systems.
• Knowledge of the local and social service delivery systems and aging network.
• Proven ability to work in an interdisciplinary team.
• Ability to work effectively and harmoniously with the staff, the elderly, and providers of services, public, and private agencies.
• Energetic, dependable, resourceful, and flexible.
• Effective oral and written communication skills.
• Computer skills required.

Working Conditions and Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to access all areas of the center throughout the workday.
• Ability to lift a minimum of 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another employee when attempting to lift or transfer objects over 50 pounds.
• Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
• Ability to communicate verbally with an excellent comprehension of the English language.
• Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.  

Experience

• Minimum of one (1) year of documented experience in working with a frail or elderly population required.
• Prefer experience in a community-based setting or geriatric program.

Education and Certification

• Psychology background preferred.
• Master’s Degree in Social Work required.
• Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.

Core Values

• CARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants. 
• COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.
• CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow. 
• COMMUNITY that fosters connection, belonging, and support for participants and their families.
• COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.
   

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.