Plumbing Installer

Position Summary

The Plumbing Installer is responsible for the installation, replacement, and commissioning of residential plumbing systems and equipment. This position performs high-quality workmanship while ensuring compliance with plumbing codes, safety regulations, and company standards. The Plumbing Installer works directly with homeowners to provide professional service, maintain a clean work environment, and ensure complete customer satisfaction.

Essential Job Responsibilities

Plumbing Installation

• Install residential plumbing systems including water supply lines, drain, waste and vent (DWV) piping, gas piping, water heaters (tank and tankless), fixtures, disposals, filtration systems, water softeners, sump pumps, ejector pumps, and related plumbing equipment.
• Remove and replace existing plumbing systems and components.
• Perform rough-in and finish plumbing installations for remodels and residential projects.
• Read and interpret blueprints, installation drawings, specifications, and manufacturer installation instructions.
• Test completed installations for proper operation and code compliance.
• Complete start-up procedures and verify system functionality before job completion.

Job Site Management

• Maintain an organized, clean, and safe worksite.
• Protect customer property using drop cloths and protective coverings.
• Maintain company vehicles, tools, and equipment in clean operating condition.
• Accurately track materials used and communicate additional material needs.
• Complete all required job documentation, installation checklists, and photos through company software.

Customer Service

• Communicate professionally with homeowners throughout the installation process.
• Explain completed work and answer customer questions.
• Provide recommendations for system maintenance when appropriate.
• Deliver an exceptional customer experience that reflects company values.

Safety & Compliance

• Follow OSHA regulations and company safety policies at all times.
• Wear required PPE.
• Operate tools and equipment safely.
• Comply with all local plumbing codes and permit requirements.
• Maintain a clean driving record and operate company vehicles safely.

Teamwork

• Work effectively with apprentices and installation helpers.
• Assist with training and mentoring less experienced installers.
• Coordinate with dispatch, warehouse, and management to ensure efficient project completion.
• Participate in team meetings and ongoing technical training.

Required Qualifications

• Minimum 1 years of residential plumbing installation experience preferred.
• Strong knowledge of residential plumbing systems and installation practices.
• Ability to install: 
  • Water heaters
  • Tankless water heaters
  • Water filtration systems
  • Water softeners
  • Fixtures
  • Toilets
  • Faucets
  • Gas lines
  • Drain and water piping
• Ability to read blueprints and installation specifications.
• Excellent troubleshooting and problem-solving skills.
• Valid California Driver's License with an acceptable driving record.

Preferred Qualifications

• California Plumbing Certification (if applicable)
• Backflow Certification (preferred)
• Experience with ServiceTitan or similar field management software.
• Bilingual (English/Spanish) is a plus.

Knowledge, Skills & Abilities

• Strong plumbing installation knowledge.
• Excellent mechanical aptitude.
• Customer-focused communication skills.
• Time management and organization.
• Ability to work independently with minimal supervision.
• Ability to mentor apprentices.
• Attention to detail and quality workmanship.
• Professional appearance and demeanor.

Physical Requirements

• Frequently lift and carry up to 50 pounds.
• Occasionally lift up to 100 pounds with assistance.
• Stand, kneel, crouch, bend, crawl, and climb for extended periods.
• Work in attics, crawl spaces, rooftops, trenches, and confined spaces.
• Safely operate ladders and power tools.
• Work indoors and outdoors in varying weather conditions.

Work Schedule

• Full-Time
• Monday through Friday, with overtime and occasional weekends as business needs require.
• Must be available during peak seasonal demand.

Performance Expectations

Successful Plumbing Installers consistently:

• Complete installations safely and according to plumbing code.
• Maintain high installation quality with minimal callbacks.
• Deliver excellent customer satisfaction.
• Complete jobs efficiently while maintaining workmanship standards.
• Maintain accurate documentation and inventory.
• Demonstrate professionalism and teamwork.
• Protect company assets, tools, vehicles, and customer property.
• Maintain attendance, punctuality, and compliance with company policies.