Financial Aid Counselor

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Financial Aid Counselor

Frostburg State University’s Financial Aid Office seeks applications for an exempt, full-time Financial Aid Counselor. Salary commensurate with qualifications and experience; University System of Maryland benefits package includes annual leave, holidays, personal, and sick leave; tuition remission; health and life insurance, and retirement plans.

Responsibilities: The Financial Aid Counselor is responsible for serving as the first point of contact for students and parents inquiring about Financial Aid. Helping students apply for Federal, State and Institutional aid and providing the status of their applications. Under general supervision, provide moderately complex administrative support to an individual, office, department, or program. Work requires thorough knowledge of the organization and programs where assigned and involves moderate participation in the work of the supervisor. Incumbents have responsibility for office operations and function independently, where procedures have been established with moderate consequence of error. Tasks include, but are not limited to, verification of FAFSA data, reviewing tax information, confirming number in household, and any other data required throughout the financial aid process.  The counselor will be responsible for making corrections to the FAFSA and documenting any professional judgement situations.  The position is also responsible for assisting families with their Financial Aid questions at campus visit and text events.

Minimum Qualifications:

• Bachelor’s Degree

• 1-3 years of experience with customer service, in a financial, education, accounting, counseling, or related field. 
• Excellent knowledge and experience with technology, including equipment (PCs, scanners; etc.); software applications (student systems, MS Office; MS TEAMS; Zoom; Etrieve or similar document imaging technology; financial aid programs), PeopleSoft; as well as the ability and motivation to acquire and apply new knowledge and implement new software applications.

About the University: A member institution of the University System of Maryland, Frostburg State University is a public, comprehensive, largely residential regional university offering programs in the sciences, education, business, the arts, and humanities at both the undergraduate and graduate levels. FSU prides itself on being a dynamic, learning-centered institution that emphasizes teaching with opportunities for professional development and research. More than 4,000 students enroll yearly.

About the Area: FSU is located on a scenic 260-acre campus in the mountains of Western Maryland, a region rich in history, quaint shopping areas and eclectic cafes and food choices. The Western Maryland region is considered a four-season outdoor hub of recreational experiences offering activities such as hiking, mountain biking, water sports, snowboarding, skiing, golfing, climbing, etc. Frostburg offers a family-friendly college town feel with easy access to major cities like Pittsburgh, Washington, and Baltimore. If you are looking for insightful colleagues, energetic students, and a great place to work and call home in a region with unlimited adventure seeking opportunities, FSU is for you!

To Apply: Please visit https://marylandconnect.wd1.myworkdayjobs.com/FSU_Careers

Along with your application, please provide the following: 1) resume; 2) a cover letter specifically addressing the requirements in this advertisement; 3) names and contact information for three professional references.

For assurance of full consideration, please submit materials by 02/17/26. 

This position is open until filled.

FSU is proud to be a diverse and inclusive multicultural university.

Frostburg State University welcomes and encourages women, veterans and minorities to apply and seeks to recruit and retain a diverse workforce.  FSU is an Equal Opportunity Employer.  Appropriate auxiliary aids and services for qualified individuals with disabilities will be provided upon request.  Please notify us in advance. 
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Additional Job Information:

Financial Aid Counselor

FSU is proud to be a diverse and inclusive multicultural university.