Back to search
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Training & development
About the Role
Join One Hour Heating & Air Conditioning, a nationally recognized HVAC franchise, as a HVAC Service Manager.
We’re seeking a hands-on leader who can manage field operations today while growing into full operational ownership as the business expands, shaping a high-performing, people-focused team.
What we offer
- Competitive salary ($70,000 - 100,000)Â
- Performance-based bonus programÂ
- Profit Sharing
- 401(k) with company match
- Company-contributed medical insuranceÂ
- Dental and vision insurance
- Ongoing training and professional development through the One Hour networkÂ
- A leadership role in a growing, locally owned franchise with real upsideÂ
Responsibilities
- Lead and oversee all HVAC operations to ensure high-quality service, efficiency, and customer satisfaction
- Mentor, coach, and develop technicians, fostering career growth and a high-performing team
- Plan, schedule, and coordinate residential and light commercial HVAC installation, repair, and maintenance projects
- Develop, implement, and refine operational processes and best practices to drive efficiency and consistency
- Monitor performance metrics, analyze trends, and implement continuous improvement initiatives
- Ensure strict compliance with safety regulations, building codes, and industry standards
- Manage vendor relationships, equipment, and inventory to optimize resources and reduce costs
- Â Monitor key performance metrics including revenue per tech, call completion rates, and customer satisfaction scoresÂ
- Assist with hiring, onboarding, and performance evaluations of service staff
- Promote a positive, accountable, and team-oriented work culture aligned with company values
Requirements
- 5+ years of experience in HVAC operations, leadership, or management
- Strong leadership mindset with a focus on coaching and developing teams
- Comprehensive technical knowledge of HVAC systems, installations, and service
- Customer-focused with a commitment to quality and integrity
Nice to Have
- Valid North Carolina HVAC License – Heating Group 3, Class I Contractor (qualifying the company for residential and light commercial work in Fuquay‑Varina)
What We’re Looking For
Required
- 5+ years residential HVAC install and service experience
- Comfortable leading installs and complex service calls
- Strong leadership and communication skills
- Willing to be hands-on while managing operations
- Organized, accountable, and coachable
- Comfortable working in a startup environment
Preferred
- Lead tech or supervisory experience
- Experience with Service Titan
- Interest in long-term leadership and ownership
Who This Role Is For
This role is ideal for:
This role is ideal for:
- A strong lead tech ready for real leadership
- Someone tired of being capped or micromanaged
- A builder who wants authority, accountability, and upside
If you want to help build, not just work, we want to talk.
About Us
At One Hour Heating & Air Conditioning, we know great service starts with great people. We deliver reliable HVAC solutions while creating a supportive, respectful, and growth-oriented workplace. Our dedication to quality, teamwork, and continuous improvement makes us a trusted name for customers and an exceptional place to build a long-term career.
Learn more about this Employer on their Career Site
