Role and Responsibilities
- Team Leadership: Recruit, train, supervise, and motivate housekeeping staff to maintain high standards of cleanliness and professionalism.Â
- Cleaning Oversight: Ensure all 20 guest cabins, lodge rooms, public spaces, and restaurant areas are cleaned thoroughly and maintained daily to meet or exceed brand standards.Â
- Quality Control: Conduct regular inspections and spot checks of rooms and public areas to maintain consistent quality and address issues proactively.Â
- Inventory Management: Manage housekeeping supplies, linen inventory, and equipment. Place orders and maintain stock levels to prevent shortages or overstocking.Â
- Scheduling: Create and manage work schedules for housekeeping staff to optimize productivity and cover all shifts, including weekends and holidays.Â
- Guest Interaction: Address guest requests or complaints related to housekeeping promptly and professionally to ensure guest satisfaction.Â
- Safety Compliance: Maintain safety standards by ensuring housekeeping staff follow all health, safety, and sanitation protocols.Â
- Budget Management: Assist in managing the housekeeping budget, controlling costs while maintaining quality.Â
- Collaboration: Work closely with the front desk, maintenance, and restaurant teams to coordinate efforts and enhance overall guest experience.Â
Qualifications
- Proven experience in housekeeping management, preferably in a lodge, hotel, or resort setting.Â
- Strong leadership and team management skills are important.Â
- Excellent organizational and time-management abilities.Â
- Attention to detail and commitment to high cleanliness standards.Â
- Ability to handle guest concerns with professionalism and tact.Â
- Basic budgeting and inventory management experience.Â
- Knowledge of cleaning chemicals, supplies, and safety standards - OSHA.Â
- Physical stamina to oversee cleaning operations and assist with tasks.Â
- Flexibility to work weekends, holidays, and varied shifts.Â
Benefits
- Competitive hourly rate DOE
- Private room in shared housing available
- Health benefits, PTO, 6% matching 401k and more
To Apply
Please send your resume and a brief cover letter outlining your relevant experience to Kayla Russum at kayla.russum@mountainsky.com.
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