We are Farmers – where ambition meets opportunity.

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!

Workplace: On-site ( #LI-Onsite )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

This position performs quality control functions for the Document Services and Logistics (DS&L) division. The role works in a fast-paced production environment that supports the printing and mailing of documents. This position partners with other internal departments to ensure that all quality standards and USPS regulations are met and proper records documentation is maintained. Performs work with supervision.

Hours & Location You'll Work

This is a 1st shift opportunity onsite in our Caledonia, MI DS&L Location.
Shift Hours: Monday - Friday from 9:30 am to 6:00 pm.

Essential Job Functions

Performs control functions, including job balancing, job and packet-level tracking, overseeing exception processes, preparing outgoing mail for induction to USPS postal system, data entry work, monitoring and reporting on production quality issues, and preparing internal reports for management.
Ensures all proof of processing documentation is accurately competed and organized to be saved as a business record.
Assists with processing mail manually or through a tabletop inserting machine.
Performs other duties as assigned.

Education Requirements

High School Diploma or equivalent required.

Experience Requirements

Some industry experience required.
Possesses strong technical aptitude.
Basic to intermediate skills in MS Excel required.
Basic skills in MS Word, MS PowerPoint and internal systems preferred.
Strong verbal communication and listening skills.
Demonstrated time management and priority setting skills.

Physical Actions

Job is performed in-person at a Farmers office or virtually at an approved alternative work location. Job may include work performed at field locations. In office settings, the physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. At field locations, the physical work environment varies. While field work may be performed indoors, it is often perfomed outdoors and includes exposure to weather elements. Other potential exposures include hazardous materials and unstable structures. Normal and customary distractions include noise produced by environmental factors and chatter among people, as well as interruptions. Alternates between sitting or standing, as determined by the duties being performed. Regularly moves about the workplace or worksite including navigating stairs, ramps, and level or uneven surfaces. Regularly climbs ladders or navigates elevated surfaces as determined by the duties being performed. Regularly moves, pushes, pulls, lifts carries, and places objects or materials weighing up to 50 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Regularly performs fine motor tasks such as typing, mousing, or writing. Regularly performs movements such as bending, stooping, crouching, kneeling, twisting, crawling, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category may require regular travel between Farmers offices, alternative work locations, and/or field locations.

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location.
o CA Only: $17.56 - $28.19
o CO Only: $16.37 - $26.81
o HI/IL/MN/VT Only: $16.37 - $26.81
o MA Only: $17.56 - $28.19
o MD Only: $16.37 - $26.81
o DC/NJ/NY/OH Only: $17.56 - $28.19
o Albany County, NY/Cleveland, OH: $17.56 - $25.75
o WA Only: $17.13 - $30.47
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance
For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - MI - Caledonia, US - MI - Grand Rapids

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

Learn more about this Employer on their Career Site

Quality Control Clerk I- 1st Shift